Should I wait for Windows 8? No. No. and No!

Should I wait for Windows 8? No. No. and No! Conclusion: Organisations that are still running Windows XP fleets are debating holding off a desktop refresh (to Windows 7) until Windows 8 becomes available. There are three key considerations to this discussion: product functionality,...

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Irene Pimentel

Irene Pimentel is an IBRS analyst who focuses on news and information on the global IT Outsourcing market. Irene provides IBRS clients with up to date information on all outsourcing deals that are taking place helping our clients understand who is winning business in what markets. With over 10 years experience as a management consultant, Irene has worked with some of Australia's largest blue chip companies and public sector organisations. Irene has also worked as a research manager for an IT sourcing consultancy, providing clients with targeted intelligence and advice for their specific IT sourcing transactions.

Sourcing Monthly - August 2003 - September 2003

Analyst: Irene Pimentel Date: 2003-09-30

A monthly review of all of the sourcing activity, upcoming tenders and news items.

Structuring an Outsourcing Relationship

Analyst: Irene Pimentel Date: 2003-09-28

When outsourcing, a buyer must develop a relationship structure based on what type of relationship suits its organisational structure, the activities to be outsourced and how success will be measured. For instance, using a transaction-based relationship model, a strategic model or a combination of both to measure the success of the project. Relationship difficulties might arise during the...

Sourcing Monthly - July 2003 - August 2003

Analyst: Irene Pimentel Date: 2003-08-29

A monthly review of all of the sourcing activity, upcoming tenders and news items.

Australian Public Sector Sourcing Models part 2

Analyst: Irene Pimentel Date: 2003-08-28

Part 1 of this article, published in IBRS July 2003, discussed different approaches taken by Public Sector agencies when sourcing IT. Part 2 outlines the management challenges faced by Public Sector Agencies when sourcing IT, focusing on the initial planning and assessment phases of an outsourcing initiative. The sourcing model selected (See Part 1: “Public Sector Sourcing Models” IBRS,...

Australian Public Sector Sourcing Models part 1

Analyst: Irene Pimentel Date: 2003-07-28

Without experience and knowledge of the local outsourcing market, public sector agencies risk inefficiencies when developing outsourcing practices that are sufficiently flexible to change as the agency’s circumstances change.

Sourcing Monthly - June 2003 - July 2003

Analyst: Irene Pimentel Date: 2003-06-28

A monthly review of all of the sourcing activity, upcoming tenders and news items

Sourcing Monthly - May 2003 - June 2003

Analyst: Irene Pimentel Date: 2003-06-28

A monthly review of all of the sourcing activity, upcoming tenders and news items

Changing Your Sourcing Relationship

Analyst: Irene Pimentel Date: 2003-06-28

Much can happen during the course of an IT services agreement, causing parties to re-evaluate an arrangement, and seek change or termination. A prudent approach to IT outsourcing arrangements recognises the long-term likelihood of changed circumstances and provides both parties the option of re-assessing and if necessary changing the services agreement. The agreement should have a shared...

Managing Offshore Outsourcing Risks

Analyst: Irene Pimentel Date: 2003-05-28

“Offshore outsourcing” or the practice of outsourcing IT or business functions to other geographic regions is growing, with similar trends forecast for the future. While offshore outsourcing offers cost-cutting opportunities, it does possess risks unique to offshore projects, which have resulted in mixed success when adopting this strategy. Detailed risk assessment, strategic planning and...

Monitoring and Managing IT Outsourcing

Analyst: Irene Pimentel Date: 2003-04-28

The ANAO has recently highlighted the ineffectiveness of the contract performance monitoring and management activities in the last five years of government agencies which have engaged external suppliers of IT services. The Federal Government’s experience in this area is salutary and provides a timely warning to organisations considering outsourcing IT functions.

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Irene Pimentel