Should I wait for Windows 8? No. No. and No!

Should I wait for Windows 8? No. No. and No! Conclusion: Organisations that are still running Windows XP fleets are debating holding off a desktop refresh (to Windows 7) until Windows 8 becomes available. There are three key considerations to this discussion: product functionality,...

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Jorn Bettin

Jorn Bettin is the IBRS advisor for strategic risk management, operational excellence, implementation of mergers & acquisitions, large-scale system architecture management, and semantic knowledge engineering. He has a background in C-level product management and technology roles, with a focus on customers in the government sector and the finance, logistics, and life science industries. Jorn has pioneered value chain analysis methodologies, has co-authored three books on Model Driven Engineering, and regularly speaks at international conferences. In the 90s he worked in methodology leadership roles at IBM. Jorn has a track record in guiding organisations through difficult technology transitions/paradigm shifts, which includes over 20 years of experience in the software, banking, and insurance industries in Australia, Germany, Switzerland, and New Zealand.

Lean IT: a diet for those who have mastered discipline and agility

Analyst: Jorn Bettin Date: 2012-04-28

Increasingly, organisations are looking beyond classical agile methodologies, towards lean techniques pioneered in industrial production. The transposition of lean techniques into the context of corporate IT is a challenge that requires a high level of process maturity and organisational discipline. The desired benefits only materialise if the lean approach is applied to processes that can be put under statistical control, and if the approach feeds into a domain engineering process that addresses the root causes of operational inefficiencies.

It pays to watch your languages

Analyst: Jorn Bettin Date: 2012-03-25

All organisations are multilingual, and most, more so than may seem apparent on the surface. A systematic effort to minimise the likelihood and impact of communication problems can lead to significant cost savings, productivity improvements, and improvement of staff morale. Data quality, the quality of system integration, and the quality of product or system specifications often turn out to be the Achilles’ heel. It is a mistake to assume that the biggest potential for misunderstandings is confined to the communication between business units and the internal IT department. Whilst some IT departments could certainly benefit from learning to speak the language used by the rest of the business, the same conclusion applies to all other business units.

Last Word: Essential platform relativity theory

Analyst: Jorn Bettin Date: 2012-03-22

Circa 1960: The “Hard theory of platforms” In the early days of information technology, hardware was THE platform. Companies such as IBM and DEC provided the big iron. Business software was THE application. In those days even software was as hard as stone. The term application platform was unheard of. Circa 1980: The “Soft theory of platforms” Later, in...

Business Intelligence is automation of operational management

Analyst: Jorn Bettin Date: 2012-02-25

Pattern-based and repeatable processes, such as gathering operational data, validating data, and assessing data quality, offer potential for automation. The Web and software-as-a-service technologies offer powerful tools that facilitate automation beyond the simple mechanical pumping of data from one system to the next. Operational management tasks that focus on administration and control can and should be automated, so that managers have time to think about the organisation as a system, and can focus on continuous improvement.

The rise of high performance management teams

Analyst: Jorn Bettin Date: 2012-01-29

The Australian Institute of Management recognises that leadership and management will need to continue to evolve to keep up with technological innovation and globalisation. Whilst organisations are usually aware of the need to keep up with technological changes, they often struggle with the practical implications for management and impact on organisational structure. On the one hand operational management can increasingly be automated, and on the other hand the ability to build and lead high performance teams is gaining in importance. Having appropriate people in executive team leadership positions is critical.

Big data, low quality and a big gap in skills

Analyst: Jorn Bettin Date: 2011-12-29

Over the last decade, the volume of data that governments and private corporations collect from citizens has been eclipsed by the data produced by individuals, as photos, videos, and messages on online social platforms, and also the data produced by large scale networks of sensors that monitor traffic, weather, and industrial systems. Web users are increasingly recognising the risks of handing over data-mining rights to a very small group of organisations, whist getting very little in return. The pressure is on to develop robust solutions that not only deliver value, but also address concerns about data ownership, privacy, and the threat of data theft and abuse.

How much Enterprise Content Management is enough?

Analyst: Jorn Bettin Date: 2011-11-29

Does every organisation need a dedicated ECM system? Not necessarily. Given the breadth of the topic, it is common to use a combination of different systems to adequately address enterprise wide management of content. When embarking on an ECM initiative, it is important to set clear priorities, and to explicitly define the limits of scope, otherwise the solution that is developed may primarily be a costly distraction.

Executive education in information management and technology trends

Analyst: Jorn Bettin Date: 2011-10-24

Educating executives in the essentials of information management and related technology trends is an ongoing challenge. CEOs and board members are being bombarded with simplistic marketing messages from the big global IT solution vendors, as well as the messages from the most prominent local IT service providers. The same vendors usually target CIOs and senior IT managers with a bewildering set of new, “must-have” technologies every year. To avoid spending millions of IT dollars on dead ducks, vendor claims must be deconstructed into measurable aspects of product or service quality.

Domain Engineering - The missing link between customer needs and product/service design

Analyst: Jorn Bettin Date: 2011-09-28

The discipline of Enterprise Architecture has evolved from the need to articulate and maintain a big picture overview of how an organisation works, covering organisational structure, processes, and systems. Whilst Enterprise Architecture can assist in implementing industry best practices, several-fold improvements in productivity and quality are only possible if the organisation makes a conscious effort to attract and retain top-level subject matter experts, and if it commits to a so-called Domain Engineering / Software Product Line approach to the strategic analysis of market needs and the design of products and services.

The Art of lock-in Part 3

Analyst: Jorn Bettin Date: 2011-08-24

Lock-in to software technology always goes hand in hand with lock-in to knowledge. When using Commercial Off-The-Shelf (COTS) software, most of the lock-in relates to elements external to the organisation. In contrast, the use and development of open source software encourages development of tacit knowledge that extends into the public domain. It is time to move beyond the passive consumption of open source software, to remove business-risk inducing restrictions on the flow of knowledge, and to start actively supporting the development of open source software.

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