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Collaboration through Web 2.0 - CIO New Zealand - 23 October 2009 |
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Blogs, wikis and virtual rooms are working their way from the consumer internet into the enterprise. But additional safeguards are needed to mitigate the informality of these popular tools.
Guy Cranswick of Australian analyst IBRS recommends exploring (and, from the vendor’s point of view, pitching) a well-defined subset of tasks in the areas of firstly workflow and secondly management processes, such as decision making and determining priorities.
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