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... in functionality including mobile applications, enhanced reporting and analytics, and better integration tools. Observations: Increased demand for customer data has created a significant growth in CRM software capability and the number of CRM vendors providing options. Whilst there are over 150 CRM vendors within Australia, IBRS has observed two ...
Section: Content | Category: Applications | Date: Wednesday, 03 January 2018 | Hits: 308
... of the traditional enterprise data warehouse. Therefore, like the source code and configuration data underpinning transactional business applications, the raw data and algorithms of AI solutions must be managed by evolving DevOps practices towards a comprehensive “DataOps” model. Observations: Traditional application development practices have matured ...
Section: Content | Category: Applications | Date: Saturday, 31 March 2018 | Hits: 203
Conclusion: Business leaders should convert recent global interest in AI applications, safety and effectiveness into AI governance guidelines in the exercise of their triple bottom line responsibilities (for profit, social responsibility and sustainability) as outlined in IBRS research note, “The emerging need for IT governance in artificial intelligence”1. AI ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 06 March 2018 | Hits: 117
Conclusion: Many IT organisations have adopted business transformation1 strategies to help their businesses increase revenue. However, while digital transformation has succeeded in making the communication with the enterprise more convenient (e. g. mobile applications), it has been difficult to substantiate digital transformation contribution to the ...
Section: Content | Category: As a Service | Date: Tuesday, 06 March 2018 | Hits: 354
Conclusion: The ERP finance system is one of an organisation’s critical IT applications that can benefit or constrict operations. It is the backbone system that underpins how an organisation interacts with customers and suppliers, and manages day-to-day transactions and business operations. It is the CEO and CFO’s key business tool used to make business ...
Section: Content | Category: Applications | Date: Saturday, 02 December 2017 | Hits: 317
Conclusion: Preparing the modern business for Cloud requires a common computing and networking infrastructure with new Cloud architectures converging with data centres over a hybrid of both direct Cloud connections and traditional wide area networking. Organisations must begin by conducting a “triage” of their applications into three networking categories: ...
Section: Content | Category: Infrastructure | Date: Monday, 02 October 2017 | Hits: 557
... mind mapping and encourage employees to utilise this proven technique, then it should manage the rollout like it would for any other major new initiative. A specific training program needs to be utilised, and if software is to be used to enable collaboration via Mind Maps, the organisation will need to determine an approach and evaluate potential applications ...
Section: Content | Category: Governance & Planning | Date: Monday, 02 October 2017 | Hits: 451
... and conveniently locating and obtaining ICT infrastructure and microservices for use in low-risk small scale pilots or trials. As wider take-up is underway with larger applications being adopted through AWS and Azure organisations should begin to prepare for a shift in the viability of enterprise-level solutions. Our caution is that CMPs will not ...
Section: Content | Category: Infrastructure | Date: Saturday, 02 September 2017 | Hits: 613
... and adding a robotic overlay is a total waste of resources. Basic RPA applications do not need IT coding and can reduce repetitive tasks and improve accuracy. In more complex situations, use of RPA platforms and tools relies on leveraging IT systems integration in providing robotic aid to human intuitive decision-making. Observations: RPA Market ...
Section: Content | Category: Operations & Service Delivery | Date: Sunday, 01 January 2017 | Hits: 694
Conclusion: One of IT organisations’ objectives must be to reduce the total service cost of legacy applications by migrating them to a Cloud environment. However, achievement of the desired success largely lies in limiting the scope variations of Application-as-a-Service contracts and controlling the hidden cost drivers. This requires leveraging the ...
Section: Content | Category: As a Service | Date: Saturday, 03 December 2016 | Hits: 1414

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AMP does maths on infosec shortage - ITnews - 18th June 2018

Cyber security and risk advisor at analyst firm IBRS, James Turner, said the cyber skills shortage was prompting a wider rethink around the domain in terms of resourcing for the last few years....
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How Australia must use the PageUp data breach to become stronger - AFR - 18th June 2018

PageUp People, a successful Australian software-as-a-service vendor, has been the victim of a crime , with a data breach that could be extremely damaging for its prospects . There are two lessons...
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The three cyber security challenges Australian businesses can't ignore - AFR - 6 May 2018

Australian businesses currently face a cyber security triple threat that has nothing to do with warding off hackers. Rather there are three new regulatory forces impacting specific points of the...
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OAIC report reveals 63 data breach notifications in first six weeks of NDB scheme - AFR - 11 April 2018

More than 60 data breaches have been reported in the first six weeks of the country's new Notifiable Data Breach (NDB) scheme, with healthcare providers making up almost a quarter of the mandatory...
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New data breach notification scheme will be a barometer for business maturity - AFR -12 March 2018

Do not mistake cyber security for being merely a technical discussion about IT problems to be fixed. Cyber security is now, and always has been, purely a response to risk. The risks have changed...
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