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Section: Content
Conclusion: Compared to the consumer market, the enterprise market is more conservative when letting an external service provider store and manage its critical business information remotely, via the web. But in the face of spiralling internal IT operational costs, many companies are likely to significantly expand their use of Software as a Service (SaaS), ...
Section: Content | Category: Applications | Date: Friday, 28 July 2006 | Hits: 513
Conclusion: Software as a Service (SaaS) is gaining mainstream acceptance as a viable sourcing strategy for enterprise applications in both the public and private sector. IDC predicts that by 2015 24% of all new business software purchases will be of service-enabled software with SaaS delivery being 13.1% of worldwide software spending1. SaaS is being ...
Section: Content | Category: As a Service | Date: Thursday, 28 February 2013 | Hits: 987
Conclusion:Software as a service seems suspiciously familiar, bringing up old memories of time share mainframe computing systems in a different era, and more recent memories of application service provider based software offerings. Repackaging of old concepts in new terminology is a technique commonly used by software vendors. However, don’t dismiss ...
Section: Content | Category: Applications | Date: Monday, 29 June 2009 | Hits: 574
Conclusion: To improve business performance and/or reduce the cost of doing business, forward-thinking IT organisations are trying to run IT as a Service. However, they are challenged by long software implementation timescales, fragmented delivery processes and insufficient skilled resources to meet business demands. To address these challenges, IT ...
Section: Content | Category: Operations & Service Delivery | Date: Wednesday, 01 October 2014 | Hits: 359
... business stakeholders on priorities and funds Involve business stakeholders in the IT strategy implementation Establish a joint forum with business stakeholders to ensure that the desired business benefits are realised Review the strategy every twelve months Footnotes: IBRS publication “Running IT as a Service – Part 1 Prerequisites Building ...
Section: Content | Category: Operations & Service Delivery | Date: Wednesday, 01 October 2014 | Hits: 485
Conclusion: One of the hottest IT issues at the moment is Software as a Service (SaaS.) However, SaaS is not yet a well-defined, nor well-understood approach. Like most IT buzzwords, vendors are rushing to stake their claim. Having a framework to evaluate the different approaches taken by vendors is essential for planning future IT architectures. Observations: On ...
Section: Content | Category: Applications | Date: Thursday, 28 December 2006 | Hits: 505
Conclusion: When selecting Software as a Service (SaaS) solutions, IT managers should demand evidenced from SaaS providers as the levels of service that can be expected using a formal framework. Including IBRS’s SaaSability questionnaire in requests for information will help to ensure that all parties understand their roles and responsibilities. Observations: ...
Section: Content | Category: As a Service | Date: Wednesday, 28 March 2007 | Hits: 646
... value-added services. In this IBRS Master Advisory Presentation (MAP), IBRS outlines the high-level issues, surrounding Running IT as a Service from both business and technology viewpoints.This MAP is designed to guide and stimulate discussions between business and technology groups and point the way for more detailed activity. It also provides links ...
Section: Content | Category: As a Service | Date: Monday, 14 September 2015 | Hits: 714
Conclusion: IT organisations adopting IT-as-a-Service practices are often challenged by limited resources to meet service demands, especially in the IT Operations space. IT operations groups should develop supply/demand models that link to business priorities and ensure funds allocation. These models will enable IT organisations to meet client necessities, ...
Section: Content | Category: Operations & Service Delivery | Date: Tuesday, 31 March 2015 | Hits: 557