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... Advisory Board as a Service Owner and as a more permanent member of the CAB. Next Steps: Coordination between IT and Cloud providers is critical to ensure that beneficial changes can be made with minimum disruption to IT services and business operations. To develop a comprehensive plan, organisations can take a number of steps: Review all ...
Section: Content | Category: Operations & Service Delivery | Date: Monday, 23 June 2014 | Hits: 884
... one to one outsourcing engagements Infrastructure/Software/Everything as a Service Private cloud service development and deployment Provision of application outsourcing has been an historical weakness of both HP and EDS. Since acquisition the combined entity has fallen further behind its traditional competition of Accenture and IBM, and ...
Section: Content | Category: Vendors | Date: Friday, 29 April 2011 | Hits: 1017
Conclusion: Moving services to the Cloud is a part of nearly all organisational strategic plans. Organisations today are either starting to trial services with one provider, moving from the trial phase to include additional services or heavily focussed on Cloud as part of their service delivery model. Based on the learnings from organisations that ...
Section: Content | Category: Operations & Service Delivery | Date: Wednesday, 28 May 2014 | Hits: 922
... on a communication link between subsystems, the software wrappers enable the reconfiguration by replacing or augmenting the protocols they use. 2 "Selecting a Software as a Service Solution – The ‘SaaSability’ Questionnaire", IBRS, March 2007 3 "Working with MSPs: accept your ticky-tackiness and then outsource it", IBRS, October 2007 ...
Section: Content | Category: Articles | Date: Sunday, 28 October 2007 | Hits: 503
Conclusion: In recent months several Tier-1 Australian and New Zealand vendors have announced, and in some cases delivered, locally hosted Infrastructure as a Service (IaaS)1. These announcements will reduce Business and IT Executives’ perception of the risk of adopting IaaS, and result in greater interest in using cloud as a “lower cost alternative” ...
Section: Content | Category: Infrastructure | Date: Sunday, 31 October 2010 | Hits: 627
... scalability. Benefits of this will increase with the uptake of cloud based infrastructure management and Infrastructure as a Service (IaaS) offerings. Support to manage increasingly scarce IT resources and capabilities, especially in sectors of the economy with enhanced skill challenges such as mining and resources. Ensure flexibility and ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 25 May 2011 | Hits: 794
... major operational incident. Next Steps Review all currently running initiatives and projects that are associated with Service Oriented Architecture (SOA), Web Services, or Software as a Service (SaaS) from the perspective of their objectives and their projected time horizons. Ensure that the objectives with respect to service orientation are aligned, ...
Section: Content | Category: Applications | Date: Wednesday, 28 November 2007 | Hits: 544
... of the Cloud – ‘Everything as a Service’. Traditionally, executives and managers within organisations have been valued, whether directly or indirectly, on the size of their operations, staff numbers and total budget or in short – What they control within the organisation. When looking at new initiatives or strategic planning, one of the first questions ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 20 August 2013 | Hits: 599
... their limitations, and the likely impact on traditional IT groups is essential for any organisation that is engaged with, or considering being engaged with cloud services – which is everyone. Observations: Software as a Service (SaaS) solutions, such as SalesForce, NetSuite, Google Apps, DropBox, etc. have passed the point of being seen as ‘risky’ ...
Section: Content | Category: Operations & Service Delivery | Date: Wednesday, 31 July 2013 | Hits: 835
... levels) to business lines. Given the increased adoption of cloud services, ITSM as a Service was released to the market (e.g. Unisys, ServiceNow). Some Australian organisations have already been using ServiceNow for the last three years. ITSM as a service promises addressing the difficulties of traditional in-house ITSM rollout by implementing a customised ...
Section: Content | Category: Operations & Service Delivery | Date: Sunday, 29 December 2013 | Hits: 702

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