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... major operational incident. Next Steps Review all currently running initiatives and projects that are associated with Service Oriented Architecture (SOA), Web Services, or Software as a Service (SaaS) from the perspective of their objectives and their projected time horizons. Ensure that the objectives with respect to service orientation are aligned, ...
Section: Content | Category: Applications | Date: Wednesday, 28 November 2007 | Hits: 465
Conclusion: In recent months several Tier-1 Australian and New Zealand vendors have announced, and in some cases delivered, locally hosted Infrastructure as a Service (IaaS)1. These announcements will reduce Business and IT Executives’ perception of the risk of adopting IaaS, and result in greater interest in using cloud as a “lower cost alternative” ...
Section: Content | Category: Infrastructure | Date: Sunday, 31 October 2010 | Hits: 574
... of the Cloud – ‘Everything as a Service’. Traditionally, executives and managers within organisations have been valued, whether directly or indirectly, on the size of their operations, staff numbers and total budget or in short – What they control within the organisation. When looking at new initiatives or strategic planning, one of the first questions ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 20 August 2013 | Hits: 528
Conclusion: CIOs must avoid being swept up by the hype concerning SaaS (Software as a Service) and approach each business case on its merits. While the immediate net benefits may be appealing, it is important to evaluate whether the long-term benefits are sustainable and the risks manageable before entering into a service contract. Observations: ...
Section: Content | Category: Security Leadership | Date: Saturday, 23 November 2013 | Hits: 704
... their limitations, and the likely impact on traditional IT groups is essential for any organisation that is engaged with, or considering being engaged with cloud services – which is everyone. Observations: Software as a Service (SaaS) solutions, such as SalesForce, NetSuite, Google Apps, DropBox, etc. have passed the point of being seen as ‘risky’ ...
Section: Content | Category: Operations & Service Delivery | Date: Wednesday, 31 July 2013 | Hits: 774
... model Many vendors operate a pricing model that depends on the level of usage of the system, i.e. some version of pay as you go. Whilst pay-as-you-go pricing is used by some Software as a Service solutions, the classical approach of yearly cost-per-seat or per-user is still common practice. Usage pattern Determined by specific ...
Section: Content | Category: Operations & Service Delivery | Date: Tuesday, 26 November 2013 | Hits: 658
... levels) to business lines. Given the increased adoption of cloud services, ITSM as a Service was released to the market (e.g. Unisys, ServiceNow). Some Australian organisations have already been using ServiceNow for the last three years. ITSM as a service promises addressing the difficulties of traditional in-house ITSM rollout by implementing a customised ...
Section: Content | Category: Operations & Service Delivery | Date: Sunday, 29 December 2013 | Hits: 651
... on a communication link between subsystems, the software wrappers enable the reconfiguration by replacing or augmenting the protocols they use. 2 "Selecting a Software as a Service Solution – The ‘SaaSability’ Questionnaire", IBRS, March 2007 3 "Working with MSPs: accept your ticky-tackiness and then outsource it", IBRS, October 2007 ...
Section: Content | Category: Articles | Date: Sunday, 28 October 2007 | Hits: 401
... scalability. Benefits of this will increase with the uptake of cloud based infrastructure management and Infrastructure as a Service (IaaS) offerings. Support to manage increasingly scarce IT resources and capabilities, especially in sectors of the economy with enhanced skill challenges such as mining and resources. Ensure flexibility and ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 25 May 2011 | Hits: 712
Conclusion: Authentication is arguably one of the biggest stumbling blocks on the road towards massive use of Software as a Service and Cloud Computing. Enabling authentication via the traditional login dialogue between individual systems and users does not scale anymore, and home-grown single sign-on architectures are largely limited to the corporate ...
Section: Content | Category: Applications | Date: Monday, 28 January 2008 | Hits: 477