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Conclusion: Standards Australia has developed and published the Australian Information and Communication Technology (ICT) Governance Standard1, the first government driven ICT Governance Standard in the world. This provides an opportunity for ICT dependent organisations to revisit their ICT governance and confirm it meets agreed good practice. It is ...
Section: Content | Category: Governance & Planning | Date: Thursday, 28 August 2008 | Hits: 381
Conclusion: ITIL Change Management is insufficient for CRM Governance – an organisational change is needed. As with all complex management jobs, governance for CRM projects should be divided into sets and subsets. By dividing the tasks it is easier to view each set or phase. By combining them into larger groups and modules it is feasible to gain an ...
Section: Content | Category: Governance & Planning | Date: Sunday, 01 March 2015 | Hits: 440
Conclusion: One of the main requirements for achieving a successful outcome to any outsourcing agreement is an effective governance arrangement between the client organisation and the service provider. This can be one of the more difficult aspects of any outsourcing agreement as it needs to be set up to ensure that it addresses the priority areas in ...
Section: Content | Category: Sourcing & Staffing | Date: Thursday, 28 June 2007 | Hits: 379
Conclusion: For CIOs sustaining effective IT Governance in an organisation is hard work, principally because most senior managers are preoccupied with meeting their performance targets and have little time to come to grips with the nuances of IT Governance. Helping these managers understand their role so they become informed participants in governance ...
Section: Content | Category: Governance & Planning | Date: Monday, 28 November 2005 | Hits: 450
Conclusion: Organisations with immature IT governance processes push many of the decisions that need to be made by the business, back to IT. This creates a downward spiral, often characterised by IT making poor decisions about business/IT investments (due to insufficient business context), consequential failure by IT to deliver business value, then ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 29 September 2009 | Hits: 449
Conclusion: IT related governance processes in a federated business model, i.e. where autonomous business units or divisions have own IT staff and resources, must focus on what is needed to achieve the strategic objectives of the organisation and at the same time help each unit achieve its potential. The governance processes typically presume each ...
Section: Content | Category: Governance & Planning | Date: Wednesday, 28 February 2007 | Hits: 421
... bottlenecks, reduce investments in application development, increase the rate of eServices delivery and help ensure that stakeholders can share information, by adopting the governance practices from the open source community. Observations: As discussed in Avoiding SharePoint Deployments That Bite, the rapid uptake of SharePoint is leading to information ...
Section: Content | Category: Vendors | Date: Wednesday, 30 September 2009 | Hits: 494
Conclusion: Organisations aiming to improve the effectiveness of their EGIT (Enterprise Governance of IT) initiatives must ensure they apply best practices in relationship management with all stakeholders. This is because effective governance is dependent not only on having the right framework in place, but also people skilled in stakeholder relationship ...
Section: Content | Category: Governance & Planning | Date: Friday, 23 July 2010 | Hits: 524
Conclusion: When establishing or enhancing an IT governance framework, one size does not fit all. For full effect, governance practices need to reflect an organisation’s ethos. Time can be the enemy of good governance practice; what works well at the outset may need to be tailored and progressively refined to suit evolving organisational maturity, changes ...
Section: Content | Category: Governance & Planning | Date: Friday, 30 October 2009 | Hits: 412
Conclusion:The need for an overarching framework to drive business value from IT through value management processes, supported by mature delivery service processes has prompted the need for an enterprise-wide approach to IT governance1 Observations: The availability of VAL ITprocesses complemented by COBIT which in summary sets out best practices, ...
Section: Content | Category: Governance & Planning | Date: Friday, 25 June 2010 | Hits: 585