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Conclusion: The role and responsibilities of procurement and corporate services organisations is increasing relative to those of ICT groups as ICT becomes increasingly bought ‘as-a-service’ rather than installed as capital-intensive internal infrastructure.1 This demand is driving the trend to focus on governance, probity and sourcing management issues ...
Section: Content | Category: Sourcing & Staffing | Date: Monday, 01 February 2016 | Hits: 682
... all their needs. This will increase clients’ governance cost of service providers and extend the duration of external services acquisition. As a result, a service broker model has emerged to provide one single point of accountability to all sourcing deliverables, simplify go-to-market strategies and fulfil the Cloud migration requirements in a cost-effective ...
Section: Content | Category: As a Service | Date: Thursday, 02 June 2016 | Hits: 318
... different ways. This can cause stakeholders – both within ICT groups and within the organisation more broadly – to take actions that deviate from the original intent, or that resist attempts to change. Even when organisations have put in place governance and processes to reconfirm stakeholders’ understanding of the initiative’s intentions, reinterpretations ...
Section: Content | Category: Workplace Innovation | Date: Tuesday, 04 October 2016 | Hits: 949
Conclusion: Many municipalities and civic enterprises contemplating Smart City initiatives are simply not capable of implementing them because they lack the leadership, partnering skills, corporate experience, skills, sophistication and organisation required to address these global urban planning and ICT developments locally1. The remedy is at Governance ...
Section: Content | Category: Governance & Planning | Date: Monday, 03 July 2017 | Hits: 201
... undertake the migration without disrupting the current business operations. IT Procurement Managers should: Establish governance arrangements underpinned by an effective organisational structure, tools and processes to select the service broker Request the acceptance of the transition plan to become a prerequisite to contract signature Manage ...
Section: Content | Category: As a Service | Date: Wednesday, 02 August 2017 | Hits: 189
... impacted when organisations seek to embrace deep collaboration: identity management and information governance. Identity management must change to allow information to be shared with and worked upon by external parties. Records management/compliance must change to enable an asynchronous knowledge management lifecycle. Both of the above have policy ...
Section: Content | Category: Applications | Date: Saturday, 02 September 2017 | Hits: 165
Conclusion: This month has seen an increase in executive appointments in ICT companies, as well as 2015 industry forecasts. Most interesting is an expected rise in outsourcing contract renegotiation to $100B, driven in part by a preference for multi-sourced contracts, as it becomes easier to respond to vendor management and governance issues, as well ...
Section: Content | Category: Sourcing & Staffing | Date: Thursday, 29 January 2015 | Hits: 477
... has been signed with a supplier and go-live day. Organisations can ensure that they have all the other elements for a successful project in place such as aligning with the strategic goals of the organisation, a rigorous options assessment resulting in a robust business case, a good governance framework and solid project team, and still have major challenges. ...
Section: Content | Category: Governance & Planning | Date: Thursday, 29 January 2015 | Hits: 526
Conclusions: Many enterprises are simply not capable of implementing the ICT programs and projects that they attempt because they lack the sophistication, skills and organisation to address these developments adequately. The ‘fix’ is at governance level. Businesses must assess their native capability to contemplate, manage and complete the IT solutions ...
Section: Content | Category: Governance & Planning | Date: Friday, 02 September 2016 | Hits: 847
... wishing to rely on external services must evolve to ‘plan/procure/govern’ structure to emphasise strategic service planning and hire specialised service providers’ governance skills. This shift should ensure mutual trust and respect between parties, well-defined service levels and clear roles and responsibilities. IBRS estimates the cost of the governance ...
Section: Content | Category: As a Service | Date: Saturday, 06 May 2017 | Hits: 459