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Conclusion: Infrastructure Consolidation has been a hot topic since the IT downturn in 2001/2. Unfortunately, this topic has been hijacked by IT vendors and used as justification for purchasing their latest high-end technology. To date most consolidation efforts have been technology projects with poorly defined goals that rarely go beyond implementing ...
Section: Content | Category: Infrastructure | Date: Wednesday, 28 September 2005 | Hits: 533
... servers to create an agile, utility-like infrastructure that is better aligned to the business’s needs. Leading IT organisations use virtualised infrastructure, based on virtual x86 servers (generally VMware) and networked storage, to decouple workloads and data from the underlying hardware. This enables new infrastructure capabilities that better ...
Section: Content | Category: Infrastructure | Date: Monday, 28 August 2006 | Hits: 613
Conclusion: With the maturing of Server Virtualisation on industry standard (X86) and RISC/Unix servers, all IT organisations should evaluate its role in optimising IT infrastructure. See IBRS research note “Infrastructure Consolidation: Avoiding the vendor squeeze” October-05). The recommend strategy is to start by using server virtualisation to ...
Section: Content | Category: Infrastructure | Date: Monday, 28 November 2005 | Hits: 671
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Section: Content
Conclusion: IT Infrastructure has undergone a major transformation in the last five years yet many organisations cling to their old practices and are unsure how to proceed. As Jeff Smith, former CIO of Suncorp recently said, most organisations are not limited by skills, people or money, but by what they think is possible! To harvest the benefits of ...
Section: Content | Category: Infrastructure | Date: Tuesday, 29 July 2014 | Hits: 302
Conclusion: For most organisations, especially SME, it’s time to let go of your IT infrastructure. Owning and operating your own hardware was once a necessary part of using IT for a competitive advantage, however it is now an unnecessary burden that reduces agility, creates significant risks and impacts long term sustainability. CIOs should not be ...
Section: Content | Category: Infrastructure | Date: Wednesday, 27 February 2013 | Hits: 2013
Conclusion: Outsourcing remains a core service delivery model for a significant number of Australian firms. As outsourcing evolves to encompass cloud based services alongside traditional infrastructure outsourcing and managed services relationships, options for the CIO have increased rapidly. Observations: IBRS recently interviewed 15 leading Australian ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 25 May 2011 | Hits: 754
Conclusion: Sustained investment in IT Infrastructure is critical for the delivery of services to clients and delivering business efficiencies. Without continued investment service quality will deteriorate, operational incidents occur more frequently and the organisation’s network put at risk from unwanted intrusions. To convince senior management ...
Section: Content | Category: Infrastructure | Date: Wednesday, 02 September 2015 | Hits: 2419
Conclusion: Traditional on-premises approaches to infrastructure can create unnecessary costs, risks and bottlenecks. This is particularly a problem for projects delivering new systems that have a high-risk (i. e., uncertain benefits, functionality, capacity) which are often associated with innovation and digital strategies. IT organisations should ...
Section: Content | Category: Infrastructure | Date: Saturday, 02 January 2016 | Hits: 553
Conclusion: Over the last 10 years the IT applications and infrastructure in many organisations has rapidly evolved forcing IT departments to implement a variety of new technologies. In many cases this has resulted in technology silos that are complex, difficult to maintain and costly to extend. To support the business through the next 10 years, IT ...
Section: Content | Category: Infrastructure | Date: Sunday, 28 January 2007 | Hits: 548
Conclusion: For an organisation to gain maximum benefit from IT infrastructure being built with new technology there needs to be a corresponding change in the approach to the management of this infrastructure. Infrastructure management needs to move from a “build to order” to a “factory” type approach, where infrastructure services are supplied, as ...
Section: Content | Category: Infrastructure | Date: Sunday, 28 January 2007 | Hits: 437
... risks; and reduces the time to deliver a working solution. To make this paradigm shift most organisations will need to change the kind of relationship they have with their infrastructure vendors from a purely transactional supplier to a long term strategic partner. For many IT, and vendor staff, this will be a difficult and traumatic transition. Observations: ...
Section: Content | Category: Infrastructure | Date: Tuesday, 27 September 2011 | Hits: 927
Conclusion: Determining how to exploit emerging technology, while managing technology for legacy systems, is increasing the span of control of the IT Infrastructure manager. Because the application systems often cross technology eras, as set out in the diagram below, the role of IT Infrastructure has become more complex, intellectually challenging and ...
Section: Content | Category: Infrastructure | Date: Monday, 28 August 2006 | Hits: 549
Conclusion:Despite the challenging economic climate, the data centre is a hive of activity with many organisations taking a strong interest in consolidating the data centre and running it as a shared service. Savvy manager will take the current economic slowdown as an opportunity to rationalise, consolidate and optimise the existing data centre infrastructure ...
Section: Content | Category: Infrastructure | Date: Wednesday, 29 April 2009 | Hits: 528
Conclusion: In today’s business climate in which discretionary capital is scarce, CIOs, or equivalent, need to be confident and able to convince the Executive they can deliver the benefits expected in proposals to invest in IT Infrastructure1. To meet the needs of stakeholders when real time services are at stake, the arguments must be compelling and ...
Section: Content | Category: Infrastructure | Date: Saturday, 28 December 2002 | Hits: 587
... larger infrastructure projects are undertaken by Joint Ventures, Consortiums or Alliances allowing a consolidation of the different skills various partner companies can bring to a project. We have had considerable success in these areas delivering a number As I mentioned last month this company has procured preferred contractor status on the $2.2 ...
Section: Content | Category: Governance & Planning | Date: Sunday, 28 May 2006 | Hits: 349
Conclusion: After 5 years of tight IT budgets many IT infrastructure components are reaching the end of their economic life and recent surveys suggest IT organisations intend to begin refreshing key systems this year. The path of least resistance is to replace these components with new items, staying with the “status quo”. However this may not be the ...
Section: Content | Category: Infrastructure | Date: Tuesday, 28 February 2006 | Hits: 482
Conclusion:With infrastructure vendors jumping on the cloud bandwagon, their sales and marketing teams are increasingly using the terms “Cloud”, “Cloud Computing” and “Infrastructure Cloud”. From discussions with clients we have observed these terms are not well understood and mean a wide range of different things to different people. This confusion ...
Section: Content | Category: Infrastructure | Date: Monday, 29 June 2009 | Hits: 614
Conclusion: Moving from today’s Layered Component model to an Integrated Systems model of IT infrastructure will bring many benefits such as lower operational costs and a more agile infrastructure. However there will be many challenges in undertaking this change, and at the top of the list is the IT infrastructure inertia created by people’s resistance ...
Section: Content | Category: Infrastructure | Date: Friday, 26 February 2010 | Hits: 556
With a number of significant IT projects either completed or well under way we are now turning our attention to improving the quality of the service we deliver to the company. With our IT infrastructure becoming increasingly mission critical it is essential that we constantly review and ensure the provision of the appropriate level of IT resource to ...
Section: Content | Category: Operations & Service Delivery | Date: Thursday, 28 August 2003 | Hits: 537
Section: Tags | Date: Friday, 01 May 2015 | Hits: 36
... step in the consolidation of IT infrastructure, reducing hardware and software costs and simplifying support. This very much depends upon the price of obtaining the necessary bandwidth, which may not be an issue as it is effectively moving money around within the organisation, and the agreement of the branches to relocate their hardware. This ...
Section: Content | Category: Infrastructure | Date: Friday, 30 January 2004 | Hits: 475
... in allowing the sub-optimal outcomes to occur is shared by both vendor and customer. Organisations must ensure that they are evolving the way in which they manage their outsourcing vendors to take advantage of cloud and utility based service delivery. Observations: This is the second document of two by IBRS looking at the status of infrastructure ...
Section: Content | Category: Infrastructure | Date: Wednesday, 29 June 2011 | Hits: 737
In the August publication I discussed a planned review of our service delivery model and the introduction of ITIL methodologies to correct any areas where there are found to be shortcomings. Our first step on this path has been to employ an external organisation, with ITIL skills, to review and comment on our existing service processes (ITIL Maturity ...
Section: Content | Category: Operations & Service Delivery | Date: Friday, 28 November 2003 | Hits: 495
There were only a few deals this month with one very interesting contract between Perpetual and Fujitsu which came through towards the end of the month. This contract is a complete, infrastructure agreement, which used to be quite common but now really stands out in the current environment where customers prefer to outsource to multiple, smaller vendors. ...
Section: Content | Category: Sourcing & Staffing | Date: Thursday, 23 August 2012 | Hits: 657
Conclusion: Australian ICT organisations are under constant pressure to deliver a higher level of service to customers and stakeholders, at reduced cost in relation to both capital expenditure and on-going operational costs. In addition, there is an increase of vendors in the market offering outsourced services relating to infrastructure, software solutions, ...
Section: Content | Category: Governance & Planning | Date: Thursday, 30 August 2012 | Hits: 746
There’s a long history of fad terms and acronyms in the information technology field – EDP, VM, CRM, EDI, iPad, iPod, tablet, BPO, ad infinitum, and of course the latest – Cloud. The advent of all things Cloud introduced new terms such IaaS, PaaS, SaaS to classify layers of technology such as infrastructure, platforms and software that could take advantage ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 20 August 2013 | Hits: 563
Deals have increased this month, but more importantly, the deals are more interesting! Increased outsourcing in areas that support consumer-orientated functions (as opposed to just infrastructure or business support deals) is especially clear this month. Deal Table Date Supplier Summary 30/03/2012 Nuix ASIC ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 20 April 2012 | Hits: 721
Conclusion: In spite of some benefits in security, remote access and speed of deployment, VDI has remained a niche product. This has largely been due to the higher complexity and much greater capital cost compared with a Full Desktop. However, as VDI infrastructure innovations continue to close the gap, the adoption of VDI will increase beyond this ...
Section: Content | Category: Infrastructure | Date: Friday, 30 March 2012 | Hits: 684
Conclusion: IT organisations wishing to migrate in-house services to public cloud should ensure that service providers understand the complexity of the in-house architecture candidate for cloud migration. This can be achieved by identifying the in-house service failure points within the legacy applications and their associated infrastructure. The service ...
Section: Content | Category: Operations & Service Delivery | Date: Saturday, 26 October 2013 | Hits: 715
Conclusion: IBM’s launch of its PureSystems line of hardware completes the vendor line-up for Integrated Systems. While this does not dramatically change the market it does further solidify our 2009 prediction that IT infrastructure is transitioning to a new procurement and deployment model. However, due to internal barriers adoption rates are modest ...
Section: Content | Category: Infrastructure | Date: Saturday, 30 June 2012 | Hits: 892
Conclusion: Infrastructure as a Service (IaaS) is starting to be used in dev/test and production environments by many ANZ organisations. CIOs who get IaaS right will create significant benefits for their organisation, both in cost and agility, and greatly improve the perception of IT with their peers in the organisation. However, a general lack of ...
Section: Content | Category: Operations & Service Delivery | Date: Tuesday, 30 July 2013 | Hits: 716
Conclusion: Driving value from Infrastructure as a Service (IaaS) requires more than just a technical evaluation. IT Organisations must get clear understanding of the features and benefits of the billing model and how these are aligned to, and can be used to drive, the business’ objectives (e.g. faster time to solution, rapid scale-up and down, infrastructure ...
Section: Content | Category: Operations & Service Delivery | Date: Saturday, 31 August 2013 | Hits: 775
Conclusion: Cloud infrastructure and platforms have started to alter the landscape of data storage and data processing. Software as a Service (SaaS) Customer Relationship Management (CRM) functionality such as Salesforce.com is considered best of breed, and even traditional vendors such as SAP are transitioning customers to SaaS solutions. The recent ...
Section: Content | Category: Operations & Service Delivery | Date: Sunday, 30 June 2013 | Hits: 752
Conclusion: A decision to migrate an enterprise’s desktop operating environment from Microsoft Windows XP to Windows Vista in the near term, or to wait until Windows 7 is available, is both technically and politically complex. The final decision depends heavily upon many interrelated IT infrastructure factors, as well as business issues, not in the ...
Section: Content | Category: Vendors | Date: Wednesday, 29 April 2009 | Hits: 549
Conclusion: The role of the traditional service desk has been to act as the single point of contact for clients for operational incidents and to track their resolution. With ITIL v3‘s (IT Infrastructure Library – version 3) having as one of its objectives the improvement in IT Infrastructure service delivery, one way to do it is to expand the role of ...
Section: Content | Category: Operations & Service Delivery | Date: Saturday, 29 August 2009 | Hits: 615
Conclusion: The recent attack on Google’s infrastructure (and resulting announcement by Google of the attack) has a number of important lessons for organisations which are also attacked by well-resourced hackers. These lessons are important and may not be immediately palatable to many, who would prefer to hush up an attack. Observations: On January ...
Section: Content | Category: Security Leadership | Date: Saturday, 30 January 2010 | Hits: 564
Conclusion: CIOs must keep all levels of management aware of the impact of extending the organisation’s reach and range1 of services. Whilst there are obvious benefits from the extension, business managers must understand that it brings with it increased application and IT infrastructure complexity2 and extra support costs. It also makes the organisation’s ...
Section: Content | Category: Governance & Planning | Date: Thursday, 28 January 2010 | Hits: 578
... service platforms, integration infrastructure and abstraction of the client. Observations: Two topics overly dominate mobile application development discussions: What devices will be supported; which generally involves evaluating market share and device security. What software development tool kits will be used; which often involves comparisons ...
Section: Content | Category: Applications | Date: Friday, 31 May 2013 | Hits: 873
... minimising the relevance of in-house IT, from hardware right up to operating systems and higher-level infrastructure software. Enterprise application vendors such as SAP1 and Salesforce.com are pulling in the same direction. To avoid sunk IT costs and a dangerous level of technology lock-in, any further developments of in-house architectures and applications ...
Section: Content | Category: Applications | Date: Tuesday, 28 June 2011 | Hits: 860
... agility. However, this does mean that organisations with on-premises Exchange infrastructure will benefit from a move to the cloud at this time. Observations: Although a mainstay for years, both GroupWise and Notes are dated and increasingly difficult to support, especially for organisations looking to embrace a mobile workforce. Even though Microsoft ...
Section: Content | Category: Applications | Date: Wednesday, 23 February 2011 | Hits: 694
... consider migrating to a cloud environment (IaaS and/or SaaS) and get out of the business of owning and running their own IT infrastructure. Observations: In spite of major improvements in networking and remote server management, and the ready availability of high quality Infrastructure as a Service (IaaS), many ANZ organisations still run their own ...
Section: Content | Category: Infrastructure | Date: Saturday, 26 February 2011 | Hits: 686
Conclusion: VMware’s vSphere Storage Appliance (VSA) is the beginning of the end of the modular storage market. While built for the low end of the market, the VSA will scale-up over time and disrupt the modular storage market. The key benefits of the VSA in a VMware cluster are: lower infrastructure complexity, lower capital costs, greater workload ...
Section: Content | Category: Infrastructure | Date: Wednesday, 27 July 2011 | Hits: 843
Conclusion: Oracle will continue to excel in the Application, Middleware and Database markets, but it also intends to radically transform and simplify IT infrastructure. Oracle’s strategy is to eliminate complexity, create significantly greater business value and reduce infrastructure costs using an Integrated Systems approach. The objective is to enable ...
Section: Content | Category: Infrastructure | Date: Friday, 28 October 2011 | Hits: 760
Conclusion: With IT infrastructure having gone through major changes in the last five years, due to virtualisation and cloud technologies, organisations should challenge their assumptions about storage, and evolve their strategy prior to the next major storage acquisition. Rather than assume the current networked storage centric strategy is the right ...
Section: Content | Category: Infrastructure | Date: Thursday, 26 September 2013 | Hits: 740
Conclusion: Cloud architectures offer a vast array of possibilities that are not an option for organisations limited to conventional IT solutions. Do not let infrastructure people convince the organisation they can match Cloud capabilities solely using legacy in-house resources Observations: Many organisations with long-term investments in ICT systems ...
Section: Content | Category: Infrastructure | Date: Tuesday, 01 March 2016 | Hits: 377
Conclusion: Application developers and IT Managers have become enthusiastic adopters of Cloud due to the apparent large cost savings and short development time compared to using internal infrastructure when prototyping projects. However, they are often unaware of the cost impact of their choice of Cloud resources on the operational delivery of their ...
Section: Content | Category: Operations & Service Delivery | Date: Friday, 01 July 2016 | Hits: 567
... cost reduction initiatives. IT organisations should revive the enterprise architecture practice by delivering IT-as-a-Service with an outward focus targeting business, information, applications, and infrastructure domains. This will increase IT organisations’ credibility to become key players in business transformation projects. Observations: Enterprise ...
Section: Content | Category: As a Service | Date: Monday, 01 February 2016 | Hits: 279
Over the last 2 years I’ve been surprised to find a number of e-mail and file archive projects that had failed very badly. I say surprised because for most of my career I’ve worked on infrastructure implementations, and while they are complex and messy, they generally workout Ok in the end. After a few discussions with clients it dawned on me that ...
Section: Content | Category: Governance & Planning | Date: Saturday, 22 May 2010 | Hits: 514