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Conclusion: Technical debt is a metaphor for the ongoing cost of bad IT decisions. As with debt in the real world, interest is paid on technical debt in the form of increased cost of operations and maintenance, poor quality solutions and loss of enterprise agility. Prudently managed technical debt can be a useful tactical tool, however uncontrolled ...
Section: Content | Category: Governance & Planning | Date: Monday, 29 November 2010 | Hits: 635
Conclusion: Most organisations have an unbalanced ICT investment portfolio where back-office systems (including ICT operations) consume more than their fair share of the ICT budget and capability. Consequently, emerging initiatives may fail to gain organisational support relevant to their potential business and organisational benefits. Observations: Appropriate ...
Section: Content | Category: Governance & Planning | Date: Monday, 01 February 2016 | Hits: 213
... the organisation or is allocated to run internal operations and a new digital chief is appointed for the more externally facing growth positions. Savvy CIOs will position themselves to lead this alignment activity, divest responsibility for low growth value activities and remain relevant into the future. Observations: Change is Happening: Survey ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 28 January 2014 | Hits: 725
... planned to support their business operations. Conducting a fundamental high level appraisal of a business’ ability to undertake IT tasks may be the most valuable contribution that most management teams and boards can make for the modern enterprise. Objectives: This Compass is a companion document to IBRS’s Master Advisory Presentation (MAP) ‘Finding ...
Section: Content | Category: Governance & Planning | Date: Friday, 02 September 2016 | Hits: 847
Conclusion: There are distinct differences between traditional outsourcing, managed services and as-a-service contracts. Traditional outsourcing and managed services are input-based contracts with a fixed price based on the number of the supplier team members delivering the service, service levels that do not reflect business operations and significant ...
Section: Content | Category: As a Service | Date: Sunday, 01 January 2017 | Hits: 503
Conclusion: This month, financial results reporting for the first half of the 2017 financial year have shown steady growth for many IT managed service providers. Vendors that have acquired other companies to enhance or expand service offerings often report positive outcomes, provided those businesses can be successfully integrated with existing operations. ...
Section: Content | Category: Sourcing & Staffing | Date: Saturday, 04 March 2017 | Hits: 277
... undertake the migration without disrupting the current business operations. IT Procurement Managers should: Establish governance arrangements underpinned by an effective organisational structure, tools and processes to select the service broker Request the acceptance of the transition plan to become a prerequisite to contract signature Manage ...
Section: Content | Category: As a Service | Date: Wednesday, 02 August 2017 | Hits: 189
Conclusion: The current wave of digital transformation will see the retirement of large numbers of legacy systems. Although the cost of operations, including storage of data, in newer Cloud-based solutions is often cheaper, the cost of migration of historical data to new platforms can be significant. IBRS has observed increasing numbers of digital transformation ...
Section: Content | Category: Applications | Date: Monday, 02 October 2017 | Hits: 71
Conclusion: The Total Cost of Ownership (TCO) was created two decades ago to provide visibility of the total cost of IT assets. It was targeted at IT organisations running an in-house mode of operations. While TCO can provide a good understanding of the internal IT asset cost, it could not estimate the cost per service because the IT budget was never ...
Section: Content | Category: As a Service | Date: Tuesday, 01 November 2016 | Hits: 665
... and provide more specialist services, ITO sector growth is expected. These types of changes in the ITO industry have been seen in the past, as service providers adapt to accommodate customer demands and new services and technologies. These market shifts are typically beneficial for customers, vendors and business operations providing a greater range ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 01 July 2016 | Hits: 283