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Conclusion: softening business conditions in Australia demand that IT operations executives find current cost (cash) savings, optimise the cost of existing operations and/or make valuable new contributions to the enterprise by leveraging networking technologies and practices throughout IT. IBRS has identified ten practical ways to cut enterprise networking ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 31 March 2015 | Hits: 377
Conclusion: IT organisations adopting IT-as-a-Service practices are often challenged by limited resources to meet service demands, especially in the IT Operations space. IT operations groups should develop supply/demand models that link to business priorities and ensure funds allocation. These models will enable IT organisations to meet client necessities, ...
Section: Content | Category: Operations & Service Delivery | Date: Tuesday, 31 March 2015 | Hits: 596
Conclusion: The IT industry has hit a breaking point where the artificial grouping of information security and IT has left many organisations vulnerable. Business units have viewed information security as an IT problem, and IT has abdicated responsibility for many aspects of operations that should be viewed as basic hygiene. It is time for organisations ...
Section: Content | Category: Security Leadership | Date: Monday, 02 November 2015 | Hits: 395
Conclusion: Amazingly some senior business executives still proudly state, ‘I don't understand anything about information technology'. One can see how an executive might have thought this way in the 1970s but now some 30 years later and with ICT fundamental to day to day operations of every organisation such a view is just simply unacceptable. In today's ...
Section: Content | Category: Governance & Planning | Date: Thursday, 28 April 2005 | Hits: 380
Conclusion:The transitioning of work being outsourced from client to service provider is the highest risk part of any outsourcing deal. If problems arise in the transition there can be serious consequences to the client organisation's business activities, especially in situations where the availability of IT systems is critical to business operations. Despite ...
Section: Content | Category: Sourcing & Staffing | Date: Thursday, 27 August 2009 | Hits: 407
Conclusion: As the number of specialist IT services providers (software, operations and applications) increase each year and organisations choose to engage multiple (technology platform) service providers, organisations must implement tighter systems integration processes. If processes remain unchanged organisations the number of operational problems ...
Section: Content | Category: Sourcing & Staffing | Date: Sunday, 31 May 2009 | Hits: 498
Conclusion: To maintain a sound business relationship, regularly assess every IT Operations and Development service provider's performance and take corrective action immediately unexpected deviations occur. Providers that act quickly and fix problems position themselves to get more profitable work from the client. Observations: Continuous Health ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 28 September 2004 | Hits: 463
... for their products when they can be judged in the context of an organisation’s operations. In so doing managers who define their terms and the input criteria for productivity will be in a stronger position to make business cases and advocate investments in place of assertions. Observations: In an organisation the variables or factors that are included ...
Section: Content | Category: Governance & Planning | Date: Sunday, 28 August 2005 | Hits: 426
Conclusions:When an organisation needs to trigger its Business Continuity Plan (BCP), and: it does not exist, or is untested, or is non viable, or it fails when activated..... the results are likely to be catastrophic. It is probable that its operations will not recover smoothly, if at all, and the business will be severely impacted, possibly unable ...
Section: Content | Category: Operations & Service Delivery | Date: Friday, 28 September 2007 | Hits: 340
Conclusion: In 2003 any failure of e-commerce systems through problems with supporting technology is seen as a failure of the whole organisation. Many business leaders have recognised that they need better models for governing IT investments and ensuring effective IT operations. To their dismay most CIOs have not recognised that change is required. ...
Section: Content | Category: Sourcing & Staffing | Date: Monday, 28 July 2003 | Hits: 376