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... the business impact of such a failure will be significant as clients may place their orders with a competitor when they face an unavailable service for a prolonged period of time. IT organisations should deliver recovery-as-a-service that provides non-stop business operations. Observations: Recovery Time Objectives (RTO) and Recovery Point Objectives ...
Section: Content | Category: As a Service | Date: Wednesday, 03 August 2016 | Hits: 655
... the designers of business information services as well as Enterprise Architects and other domain experts. Achieving the benefits of a product line approach (systematic reuse of shared assets) requires the adoption of a dedicated product line engineering methodology to guide product management, design, development, and operations, and it also requires ...
Section: Content | Category: Operations & Service Delivery | Date: Saturday, 27 October 2012 | Hits: 752
Conclusion: softening business conditions in Australia demand that IT operations executives find current cost (cash) savings, optimise the cost of existing operations and/or make valuable new contributions to the enterprise by leveraging networking technologies and practices throughout IT. IBRS has identified ten practical ways to cut enterprise networking ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 31 March 2015 | Hits: 413
Conclusion: The IT industry has hit a breaking point where the artificial grouping of information security and IT has left many organisations vulnerable. Business units have viewed information security as an IT problem, and IT has abdicated responsibility for many aspects of operations that should be viewed as basic hygiene. It is time for organisations ...
Section: Content | Category: Security Leadership | Date: Monday, 02 November 2015 | Hits: 498
Conclusion: IT organisations adopting IT-as-a-Service practices are often challenged by limited resources to meet service demands, especially in the IT Operations space. IT operations groups should develop supply/demand models that link to business priorities and ensure funds allocation. These models will enable IT organisations to meet client necessities, ...
Section: Content | Category: Operations & Service Delivery | Date: Tuesday, 31 March 2015 | Hits: 678
Conclusion: CIOs and IT operations managers must avoid the risk of succumbing to green fatigue. Greenwashing is rampant, with every IT vendor promoting its products as "green." Most IT publications have at least one Green IT focused section. At the same time organisations are continuing their focus on cost reduction, often with IT under the magnifying ...
Section: Content | Category: Articles | Date: Friday, 27 November 2009 | Hits: 534
... for their products when they can be judged in the context of an organisation’s operations. In so doing managers who define their terms and the input criteria for productivity will be in a stronger position to make business cases and advocate investments in place of assertions. Observations: In an organisation the variables or factors that are included ...
Section: Content | Category: Governance & Planning | Date: Sunday, 28 August 2005 | Hits: 440
Conclusion:The transitioning of work being outsourced from client to service provider is the highest risk part of any outsourcing deal. If problems arise in the transition there can be serious consequences to the client organisation's business activities, especially in situations where the availability of IT systems is critical to business operations. Despite ...
Section: Content | Category: Sourcing & Staffing | Date: Thursday, 27 August 2009 | Hits: 419
Conclusion: As the number of specialist IT services providers (software, operations and applications) increase each year and organisations choose to engage multiple (technology platform) service providers, organisations must implement tighter systems integration processes. If processes remain unchanged organisations the number of operational problems ...
Section: Content | Category: Sourcing & Staffing | Date: Sunday, 31 May 2009 | Hits: 510
Conclusion: To maintain a sound business relationship, regularly assess every IT Operations and Development service provider's performance and take corrective action immediately unexpected deviations occur. Providers that act quickly and fix problems position themselves to get more profitable work from the client. Observations: Continuous Health ...
Section: Content | Category: Governance & Planning | Date: Tuesday, 28 September 2004 | Hits: 473