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This month we have seen a lot of commentary on the e-Health records initiative, with industry bodies (medical, privacy and software) becoming quite vocal about expected launch date delays and inability to reach technical objectives, while government bodies responsible for the system refute the claims! More significant this month is the rise in outsourcing ...
Section: Content | Category: Sourcing & Staffing | Date: Monday, 20 February 2012 | Hits: 562
Conclusion: Prominent this month were reports of outages and system failures which impacted on critical operations for several businesses and government agencies. These types of failures can become costly with the increased reliance on technology and more complex environments that underpin many basic business processes. Outsourcing agreements and protocols ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 01 November 2016 | Hits: 462
Conclusion: Prominent this month were agreements and discussions that highlight shifts in the ICT outsourcing market, with increasing demand for targeted solutions to support business functions and long-term goals. These types of offerings have become more common, and are no longer niche services. Set solutions, which are sufficiently flexible to be ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 03 February 2017 | Hits: 252
... must be carefully integrated into outsourcing plans during vendor engagement and contract performance. Deal Table Date Supplier Summary 30/09/2015 Empired Empired will provide a range of infrastructure and managed network services to Western Power under a seven year agreement with an estimated revenue ...
Section: Content | Category: Sourcing & Staffing | Date: Monday, 02 November 2015 | Hits: 302
Conclusion: Especially interesting this month was a Trial Services Agreements (TSA) between SkyFii and Wests Ashfield Leagues Club. The agreement spans four weeks, with very specific deliverables and KPIs. In IT outsourcing, where agreements and relationships can become difficult to manage or collapse due to a wide range of unforeseen complexities, ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 02 September 2015 | Hits: 414
Conclusion: Prominent this month are a wide range of new projects and service offerings in the IT outsourcing industry. This growth has highlighted the necessity for flexible environments and models that can adapt to changing requirements and company demands. Recent announcements by outsourcing vendors CSC and HP to divide their operations indicates ...
Section: Content | Category: Sourcing & Staffing | Date: Sunday, 31 May 2015 | Hits: 485
Conclusion: This month has seen a number of large and high value outsourcing agreements. The Manchester United/Epson contract renewal was especially interesting and indicative of increased flexibility when vendors and buyers establish outsourcing agreements. Epson will continue to provide IT infrastructure and obtain advertising rights from Manchester ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 30 June 2015 | Hits: 415
Conclusion: This month, the Queensland government’s action against IBM for the failed Health payroll system was dismissed, with the liability waiver upheld despite assertions the government was misled by IBM regarding its capabilities during the tender. The Australian Federal Police also announced it has cancelled two five-year outsourcing contracts ...
Section: Content | Category: Sourcing & Staffing | Date: Saturday, 02 January 2016 | Hits: 299
Conclusion: This month, discussions regarding a number of failed public sector outsourcing projects, which resulted in significant cost overruns have been prominent. Weaknesses were identified in a range of areas, from inappropriate vendor engagement processes to insufficient monitoring and response measures to problems that were identified during the ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 01 March 2016 | Hits: 198
... sourcing and further developing workforce capabilities that are sufficiently flexible to cater to a highly volatile and fluid industry, while providing environments that attract staff. A shift in perceptions of talent acquisition from an expense to a long-term asset investment is also required to ensure vendors can maintain a quality skills base. Deal ...
Section: Content | Category: Sourcing & Staffing | Date: Sunday, 04 June 2017 | Hits: 63