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... keep doing so until July. Forecasts are levelling off, but there are interesting comments on predictions for the outsourcing landscape by the IAOP and Outsourcing Centre and it will be of further interest to follow developments over the next twelve months.Deal Table Date Supplier Summary 11/01/2012 Alcatel-Lucent Alcatel-Lucent ...
Section: Content | Category: Sourcing & Staffing | Date: Sunday, 22 January 2012 | Hits: 587
Conclusion: Prominent this month were agreements and discussions that highlight shifts in the ICT outsourcing market, with increasing demand for targeted solutions to support business functions and long-term goals. These types of offerings have become more common, and are no longer niche services. Set solutions, which are sufficiently flexible to be ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 03 February 2017 | Hits: 294
Conclusion: This month, the Queensland government’s action against IBM for the failed Health payroll system was dismissed, with the liability waiver upheld despite assertions the government was misled by IBM regarding its capabilities during the tender. The Australian Federal Police also announced it has cancelled two five-year outsourcing contracts ...
Section: Content | Category: Sourcing & Staffing | Date: Saturday, 02 January 2016 | Hits: 333
Conclusion: Prominent this month were reports of outages and system failures which impacted on critical operations for several businesses and government agencies. These types of failures can become costly with the increased reliance on technology and more complex environments that underpin many basic business processes. Outsourcing agreements and protocols ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 01 November 2016 | Hits: 493
... must be carefully integrated into outsourcing plans during vendor engagement and contract performance. Deal Table Date Supplier Summary 30/09/2015 Empired Empired will provide a range of infrastructure and managed network services to Western Power under a seven year agreement with an estimated revenue ...
Section: Content | Category: Sourcing & Staffing | Date: Monday, 02 November 2015 | Hits: 336
Conclusion: This month has seen a number of large and high value outsourcing agreements. The Manchester United/Epson contract renewal was especially interesting and indicative of increased flexibility when vendors and buyers establish outsourcing agreements. Epson will continue to provide IT infrastructure and obtain advertising rights from Manchester ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 30 June 2015 | Hits: 422
Conclusion: Especially interesting this month was a Trial Services Agreements (TSA) between SkyFii and Wests Ashfield Leagues Club. The agreement spans four weeks, with very specific deliverables and KPIs. In IT outsourcing, where agreements and relationships can become difficult to manage or collapse due to a wide range of unforeseen complexities, ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 02 September 2015 | Hits: 422
Conclusion: This month, discussions regarding a number of failed public sector outsourcing projects, which resulted in significant cost overruns have been prominent. Weaknesses were identified in a range of areas, from inappropriate vendor engagement processes to insufficient monitoring and response measures to problems that were identified during the ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 01 March 2016 | Hits: 238
Conclusion: This month has seen a high level of activity in tender issues, funding allocations and new ICT projects by government agencies seeking to reap the benefits offered by emerging technologies, ongoing innovation and digital transformation. This follows general trends in outsourcing because of the advent of new technologies, contract structures ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 01 June 2016 | Hits: 250
Conclusion: This month has seen increased discussions regarding systems integration service uptake and service range. Outsourcing agreements, partnerships and new vendor offerings indicate a heightened demand for services to consolidate disparate software systems and data sets, allowing for greater efficiencies, high-quality information access and analysis. ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 02 August 2017 | Hits: 62