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Conclusion: This month has seen a sharp increase in outsourcing agreements and a broader range of services adopted by customers. Due to globalisation and thus access to new markets and overseas resources through collaboration, vendor offerings are becoming more diverse and tailored to individual customers. This allows for the adoption of stronger digital ...
Section: Content | Category: Sourcing & Staffing | Date: Saturday, 06 May 2017 | Hits: 258
... flag a change in the outsourcing environment, with increased customer involvement in contract execution throughout all phases of an agreement and set processes to assist with technical issues that may arise before implementation as well as basic contract management. This type of involvement can help minimise risks associated with the adoption and consumption ...
Section: Content | Category: Sourcing & Staffing | Date: Sunday, 01 January 2017 | Hits: 458
Conclusion: Prominent this month were agreements and discussions that highlight shifts in the ICT outsourcing market, with increasing demand for targeted solutions to support business functions and long-term goals. These types of offerings have become more common, and are no longer niche services. Set solutions, which are sufficiently flexible to be ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 03 February 2017 | Hits: 384
Conclusion: Prominent this month were reports of outages and system failures which impacted on critical operations for several businesses and government agencies. These types of failures can become costly with the increased reliance on technology and more complex environments that underpin many basic business processes. Outsourcing agreements and protocols ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 01 November 2016 | Hits: 547
Conclusion: This month, IT Outsourcing (ITO) industry analyses for the Asia Pacific region were released. Whilst figures show a decline in ITO spend in the region, the trend towards Cloud adoption and new service models that result in cost savings has driven this decline, not the demand for external services. As vendors shift to cater to this new market ...
Section: Content | Category: Sourcing & Staffing | Date: Friday, 01 July 2016 | Hits: 356
Conclusion: This month has seen a high level of activity in tender issues, funding allocations and new ICT projects by government agencies seeking to reap the benefits offered by emerging technologies, ongoing innovation and digital transformation. This follows general trends in outsourcing because of the advent of new technologies, contract structures ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 01 June 2016 | Hits: 416
Conclusion: This month, discussions regarding a number of failed public sector outsourcing projects, which resulted in significant cost overruns have been prominent. Weaknesses were identified in a range of areas, from inappropriate vendor engagement processes to insufficient monitoring and response measures to problems that were identified during the ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 01 March 2016 | Hits: 365
... must be carefully integrated into outsourcing plans during vendor engagement and contract performance. Deal Table Date Supplier Summary 30/09/2015 Empired Empired will provide a range of infrastructure and managed network services to Western Power under a seven year agreement with an estimated revenue ...
Section: Content | Category: Sourcing & Staffing | Date: Monday, 02 November 2015 | Hits: 430
April has been an incredibly strong month for outsourcing engagements. Most interesting is the variety of deals in size and nature as well as the vendor and customer size. It is clear that the momentum in outsourcing is steady accelerating as new technologies are accepted and the skills required to support them evolve and become more readily available. ...
Section: Content | Category: Sourcing & Staffing | Date: Tuesday, 22 April 2014 | Hits: 693
Conclusion: Especially interesting this month was a Trial Services Agreements (TSA) between SkyFii and Wests Ashfield Leagues Club. The agreement spans four weeks, with very specific deliverables and KPIs. In IT outsourcing, where agreements and relationships can become difficult to manage or collapse due to a wide range of unforeseen complexities, ...
Section: Content | Category: Sourcing & Staffing | Date: Wednesday, 02 September 2015 | Hits: 450

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