Irene Pimentel
Irene Pimentel is an IBRS analyst who focuses on news and information on the global IT Outsourcing market. Irene provides IBRS clients with up to date information on all outsourcing deals that are taking place helping our clients understand who is winning business in what markets. With over 10 years experience as a management consultant, Irene has worked with some of Australia's largest blue chip companies and public sector organisations. Irene has also worked as a research manager for an IT sourcing consultancy, providing clients with targeted intelligence and advice for their specific IT sourcing transactions.
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Not too many outsourcing deals the past month, but lots of talk about implementations, collaborative projects, company buyouts etc.
- IT Operational Excellence
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20 November 2010
Lots of deals this month! But the deals are definitely interesting, not your standard outsourcing deals. My interpretation of the types of services being taken up shows a trend towards obtaining highly focused and specialised services when outsourcing, with vendors providing the combination between base products and services and implementing them for defined and set business functions (not just business or IT areas)
- IT Operational Excellence
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23 October 2010
This month’s deals have been pretty standard, but there have been lots of tender and project announcements and news is out of control! Lots of great outsourcing forecasts, research results and a little bit of gossip made for a great news month.
- IT Operational Excellence
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22 September 2010
There have been a few interesting outsourcing deals this month, though project plans and public sector tenders have been more pronounced. There has also been a lot of discussion re plans for e-health, everyone seems to be jumping on the bandwagon!
- IT Operational Excellence
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22 August 2010
This month has been the most active I’ve ever seen with announcements in shared service panels, or plans to establish one by government agencies, so all that news doesn’t seem to have impacted much at all. There have also been a lot of roll-outs, project completion and project plan announcements this month. Overall it’s been a pretty positive month for outsourcing.
- IT Operational Excellence
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22 July 2010
This month has been very surreal in terms of IT industry news. The ICT industry in general is starting to look like a TV drama series, with law suits (public and private), regulatory investigations, compliance investigations, law enforcement investigations, complaints against IT companies, suspicions of regulatory breaches, you name it! Lawyers have been very busy this month. Seems like tight economic conditions, increased awareness of weaknesses in both company and public protocols when it comes to ICT has made institutions more aggressive (and defensive) when breaches or suspected breaches (of anything) occur, giving these types of things a much higher profile in IT news.
- IT Operational Excellence
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21 June 2010
What’s most significant this month is the rate of activity! Lots of deals, lots of tenders and positive forecasts for the IT industry. Telstra got a lot of contracts this month, and contracts for cloud services seem to be on the rise.
- IT Operational Excellence
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23 May 2010
this months’ news, discussions about expected shortages and concerns comes from a combination of economic recovery and stronger performances from outsourcing companies, recruitment companies announcing a rise in job ads, and increased demand for highly specialised IT services, like software testing, and low resources levels. Those things, and IT resource shortage discussions are always a great fallback topic for news providers when there’s not much else to talk about!
- IT Operational Excellence
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22 April 2010
There have been a lot of little deals in outsourcing, the SMB market is active, and getting some attention (like the government IT advocate for SMBs), and in terms of news, lots of talk about security services and outsourcing them, as well as business continuity and disaster recovery solutions.
- IT Operational Excellence
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23 March 2010
It’s been a fairly hefty month in terms of IT outsourcing: lots of great deals and news! There have been a lot of announcements about planned government IT projects, and spending allocations – all potential future tenders.
- IT Operational Excellence
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20 February 2010
It’s January, so as usual there has been a lot of attention on reviews of activity in 2009, and 2010 forecasts. An upturn in outsourcing spending is predicted, and the forecast seems solid – large deals and lots of government tenders are early indicators. Mostly, upturn predictions are founded in new technologies the business sector is looking to adopt, eg. Cloud computing. Let’s hope for a good 2010 IT year!
- IT Operational Excellence
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21 January 2010
A monthly review of all of the sourcing activity, upcoming tenders and news items. Not much to say about the news this month except that it’s thin! (as to be expected, with the holidays), though there were lots of tenders early in the month.
- IT Operational Excellence
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27 December 2009
It’s been a comparatively quiet (and not very interesting!) month for deals, though there have been a lot of government tenders. Most interesting is all the talk about consolidation – in all areas (platforms, networks, data centres, service providers, basically everything) – consolidation to cut IT costs seems to be key.
- IT Operational Excellence
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26 November 2009
A monthly review of all of the sourcing activity, upcoming tenders and news items. Especially interesting this month are a couple of security deals, in particular, identity management. The security services market seems to following the selective sourcing trend that started a few years back, with highly specialised (and sometimes very quirky) security deals.
- IT Operational Excellence
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28 October 2009
