Mobile banking - convenient channel or more risk?
Conclusion: Fundamental to any consideration of mobile banking will have to be a balance between risk and convenience; and that applies equally to both bank and customer. Even with the choice of secure technology the viability of mobile banking as a service will reside in its adoption, or not, by customers.
Worldwide the expansion of mobile banking is varied and the key factor in its sustainability is not technology but most probably customer acceptance. Any bank considering such real transactional services should conduct research into its likely acceptance with its customers thoroughly and use the responses to decide if mobile banking is likely to be a good deal for both parties.