PageUp People, a successful Australian Software-as-a-Service vendor, has been the victim of a crime, with a data breach that could be extremely damaging for its prospects. There are two lessons for the industry that are worth drawing particular attention to.
The first lesson is that we need the victim to survive. Once PageUp is safely through this incident, one of the most valuable things its executives can do for the industry is to share their experiences and the lessons learnt.
Sharing this information is important because, as one security executive from an ASX50 company said to me, it could have been any of us. And, it is only through sharing these experiences and the lessons from these crimes that we, as an industry, can improve.
Despite years of security incidents and data breaches worldwide, many Australian executives think their organisations are magically immune. It's far too easy to underestimate the potential impact, the flow-on consequences, and the personal cost for people involved or affected.