Records management discipline must not be ignored during digital transformation
Conclusion: The current wave of digital transformation will see the retirement of large numbers of legacy systems. Although the cost of operations, including storage of data, in newer Cloud-based solutions is often cheaper, the cost of migration of historical data to new platforms can be significant. IBRS has observed increasing numbers of digital transformation projects where the decision is being made to preserve legacy systems using back-up infrastructure techniques at the application and/or database level without any reference to regulatory records management requirements.
Many legacy systems were not designed with a long-term view of key business records and information they capture and generate, nor are back-up technologies designed for long-term archival and retrieval of individual records. The result of these strategies is the potential for access to official records and chains of evidence to be interrupted – a situation likely to be viewed by regulators and stakeholders as a failure of the organisation’s record-keeping obligations.