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24 June 2021: Samsung Networks, which was launched early in 2021, has struck a deal with infrastructure supplier PLUS ES to support the deployment of Samsung’s 5G technologies. Given activities from other 5G vendors, it is clear that the 5G rollout in Australia will only accelerate.

Why it’s Important

5G will impact both consumer and business applications, as well as hybrid working. It is not just a matter of speed. With greater bandwidth and different cost points, new services become possible. For example: chatbots passing not to a human agent using text, but a human agent on video. These service delivery innovations need to be tested in terms of how the public will accept them, the operational and staffing changes needed to support them, and finally the IT issues and architecture they will raise (including what to do with all the new data coming in)!

CTOs and innovation teams in organisations with public-facing services need to be experimenting and testing new service delivery options and ideas now, since such services are likely to give a competitive advantage.

Who’s impacted

  • CIO
  • Development team leads
  • Business analysts

What’s Next?

If not already established, form a temporary committee to brainstorm the potential for 5G on:

  • Service delivery
  • Field operations and staff
  • Business processes, both internal and external, and how these can be digitised ‘into the field’
  • Hybrid working

Related IBRS Advisory

  1. 5G potential to deliver economic upsides
  2. Samsung unveils new smartphones
  3. Telecommunications reborn
  4. Redefining what ruggedised means

The Latest

2 July 2021: Amazon released a video summary and report on its sustainability targets and performance. The key take outs are that Amazon is the largest corporate purchaser of renewable energy, with a shift of 42% from non-renewable within one year. The underlying message here is sustainability is no longer a political issue for the corporate sector, but a fiscal imperative.  

Why it’s Important

As outlined in previous IBRS research, all of the hyperscale cloud vendors - Google, AWS, Microsoft, Oracle and Alibaba - have well-documented strategies to reduce their reliance on carbon-based fuel sources. All position sustainability as a competitive advantage, not just against each other, but against on-premises data centres. 

It is likely that cloud vendors will be positioning their sustainability credentials in both business and general news channels, looking to position their brand as a leader on climate action. From a cynical view, this messaging will play well with the existing news cycle of the impact of climate change, from the disastrous bushfires to killer heatwaves in North America, to unseasonable storms and record-setting weather events. From a more optimistic perspective, these vendors will drive genuine solutions to reduce the carbon footprint associated with providing computing service.

Therefore, as cloud vendors set or meet zero carbon energy targets, the issue of sustainable ICT is set to re-emerge as a priority for CIOs and data centre architects.  

IBRS and BIAP (via the IT Leaders Summits) have tracked CIOs interest in the topic of green IT. An IBRS study in 2008 had sustainable ICT being rated as ‘very important’ for 25% of CIOs and ‘somewhat important’ for 59% of CIOs. Since then, interest in sustainable computing has plummeted year-on-year. The IBRS / BIAP data for 2016 had 6% of CIOs rating sustainable ICT as a priority. By 2020, less than 0.5% of CIOs rated sustainable ICT as a priority.

IBRS expects this trend to reverse sharply in 2024-2025 as the leading cloud vendors continue to demonstrate both environmental and financial benefits associated with renewable energy.

Who’s impacted

  • CIO
  • CFO
  • Data centre leads
  • Infrastructure architects

What’s Next?

By 2025 the leading cloud vendors will leverage their position in renewable energy consumption as a selling point for policy-makers to mandate cloud computing and place unattainable goals for architects of on-premises data centres.

Rather than waiting, CIOs should review previous strategies for sustainable ICT, with the expectation that these will need to be updated and reinstated within the next 3-5 years.

Related IBRS Advisory

  1. The Status of Green IT in Australian and New Zealand (2008)
  2. Building your Green IT strategy
  3. Think green IT: Think saving money
  4. Forget Green; think sustainable computing in 2009

Conclusion:

Virtual Desktop Infrastructure (VDI) implementation involves identifying whether VDI can be done internally or outsourced through a third party, seeking out and engaging a supplier, and finally, determining the cost-effective and efficient way to deploy the service.

Conclusion:

There is no denying that the incidence and severity of ransomware cyber attacks, both real and fake, are on the rise. Whether the attacks are State-based or purely criminal in nature, organisations need to address their ability to both defend against such attacks and respond appropriately when they occur. The impact of a successful breach can have a high cost in the areas of productivity, reputation and the potential for financial losses. A good defensive posture against cyber attacks will make your organisation a harder nut to crack for the attackers.

Contract management can be more than just record keeping. When done well, it can enable organisations to explore the best ways to optimise their investments when conditions change.

This capability proved essential for the Australian government when COVID-19 hit, with investments in all manner of services and infrastructure being needed almost overnight.

IBRS interviews ZEN Enterprise, an Australian niche contract management solution vendor, and the contract manager from a large Australian agency to tease out the benefits and challenges of advanced contract management in an age of rapid change.