Digital transformation – get strategy and people right first
Conclusion: Just as every marketable motor vehicle needs skilful designers and a proficient driver to reach its destination, an organisation needs visionary leaders and skilled staff to digitally transform its business model.
Technology, whilst important, represents just one wheel of the motor vehicle. Overstating technology’s value is simplistic. Vendors who promote technology, and their solution, as the cornerstone of the digital transformation strategy do themselves a disservice.