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Digital & Transformation Strategy – How to Keep Moving While it is Developed and Approved
Digital and transformation strategy are key direction setters for organisations, yet often take considerable time to develop and can put the IT function into limbo if there is decision inertia in the meantime. Strategy and operations can function as parallel activities to achieve organisation outcomes, rather than being perfected sequentially.
Customer Relationship Management or Customer Service Management?
Balancing customer relationship management (CRM) and customer service management (CSM) systems is crucial for improving organisational efficiency and customer satisfaction.
Implementing Microsoft’s Power BI Data Analytics Platform: Project Initiation Document – PID
Whether you’re gearing up to launch a new analytics platform or refining an existing one, this template will help align your team, clarify objectives, and highlight any critical preparations.
VENDORiQ: Adobe Firefly’s Position in the Generative AI Landscape
Uncover how Adobe Firefly’s AI integration enhances creative workflows, offering user control, diverse output capabilities, and seamless integration with Adobe’s suite of tools.
VENDORiQ: Adobe Express – Enabling Content Creation at Scale
Adobe Express simplifies content creation processes, enabling efficient and on-brand solutions for all teams.
VENDORiQ: Transformative Workflows – Insights on Adobe’s Firefly Video Model Announcement
Adobe’s Firefly Video Model is reshaping content creation with advanced generative AI capabilities, revolutionising digital workflows.
Innovating Logistics Through Customised In-House Solutions
Discover how Jeena & Company transformed its logistics operations by developing tailored in-house solutions that enhance efficiency and elevate service excellence.
Digital Innovation Transforms Efficiency and Quality at Siegwerk
By implementing a home-grown solution, the company was able to slash dosing errors and enhance efficiency
Tips for Enterprise IT Leaders Taking the Startup Leap
Key insights and strategies to help enterprise IT leaders successfully navigate the transition to the dynamic world of startups.
Our Team
Nick Bowman
Nick Bowman
Dr Joseph Sweeney
Dr Joseph Sweeney
Mike Mitchelmore
Mike Mitchelmore
David Beal
David Beal
Dr Philip Nesci
Dr Philip Nesci
Mark Unwin
Mark Unwin
Callie Evans
Callie Evans
Andrew Cooper
Andrew Cooper
Vindu Puri
Vindu Puri
Antony Stinziani
Antony Stinziani
Andrew Fox
Andrew Fox
Abhishek Singh Bailoo
Abhishek Singh Bailoo
Margaret Tjhin
Jenny Shiels
Francesca Goad
Tammy Tong
IBRS Advisor Team
James Turner
James Turner
Irene Pimentel
Kevin McIsaac
Kevin McIsaac
Contact KevinResearch & Advisory
Your team needs practical, in-context advice and support to ensure that the implementation of your strategy and programs of work are successful.
The IBRS research & advisory service provides on-going, deep advice and guidance to you and your team.
Cyber & Risk Network
The IBRS CIO Cyber and Risk Network is a vendor independent forum for CIOs to share with, and learn from, their peers.
A practical, time-critical information sharing service, better practices, case studies, and a powerful support network to CIOs.
Vendor Research Programs
IBRS vendor research services provide custom strategic, thought-leadership research for ICT vendors. All research engagements retain a high degree of independence and rigour.
Assurance
IBRS assurance services provide independent expertise throughout every stage of your project to make sure you are continually getting the right advice for the best chance of success
Consulting
IBRS consulting services provides highly experienced talent, all experts in their fields, backed by IBRS’s research, best practice frameworks and practical processes. Our consulting methodology is all inclusive which means we work closely with our clients to ensure any outcomes are owned by the organisation.
What Makes IBRS Different
IBRS is Australia’s leading local ICT advisory company. For the past two decades, our goal has been consistent: to help Australia’s CIOs and their teams make the best possible decisions. We mitigate yours risks and validate your strategic decisions by providing independent and pragmatic advice while taking the time to understand your specific business issues.
Formed in 2002, IBRS has a broad client base across all industries. Through our advisory, assurance and consulting practices, clients engage with IBRS advisors and are able to deal with the issues that are critical for them. We conduct inquiries covering more than a 1,000 topics a year, review hundreds of projects and case studies, and are briefed by all of the major vendors. Most importantly, we track local vendors and channel partners. We know what’s going on locally and bring that local knowledge to your local issues.
All our advisors have been senior ICT executives and have a passion for making sure that technology benefits Australian organisations. Our high-touch service approach enables our clients to develop relationships with advisors, which in turn builds trust and becomes and extension of staff resources, IBRS model includes frequent contact through regular advisor meetings, inquiries, strategic and project reviews.
How do you tell if you are getting the right advice from your Advisory company? Try implementing it. IBRS focuses on providing actionable, tangible recommendations that will improve your ICT strategy and operations. Our advisory papers all list ‘next steps’ so you know exactly what’s needed. Our vendor analysis focuses on the business context and impact, not just the tech features. Trends are nice, and we have them too. But it is real-world, practical advice that make the difference.