This presentation steps pragmatically through what ICT principles are, the characteristics of good principles, and how to use them.
IT Operational Excellence
Modern ICT operating models in the fourth-wave of ICT need to acknowledge that control over technology and its use is no longer solely as clear-cut as it has been in the earlier waves, where users accessed services that were centrally run in highly controlled environments.
Generative AI can be used in many ways, and indeed, it can be said that the genie is clearly out of the bottle. What are the first steps CIOs need to take to ensure the staff of the organisation use it effectively, ethically, and in a controlled way?
Unlock the transformative power of internal customer surveys to optimise operations and promote a culture of excellence. Gain valuable insights to inform ICT strategy and identify areas for improvement.
Finding the right API load testing tool is a critical step in enhancing your IT operations. With the right tools and support, you can optimise your applications, improve user experiences, and stay ahead in the competitive digital landscape.