Latest Advisory
VENDORiQ: Industrial AI Agents – The Battle for Enterprise Workflow Automation Intensifies
Enterprise platforms now embed industrial AI agents, shifting from bespoke solutions. ServiceNow focuses on governance; Salesforce on proactive automation, simplifying deployment and impacting various enterprise roles.
VENDORiQ: Industrial AI Agents – The Battle for Enterprise Workflow Automation Intensifies
Enterprise platforms now embed industrial AI agents, shifting from bespoke solutions. ServiceNow focuses on governance; Salesforce on proactive automation, simplifying deployment and impacting various enterprise roles.
VENDORiQ: Aussie Atturra’s Acquisition of US Kitepipe Boomi Specialist
Atturra’s Kitepipe acquisition expands its North American footprint, bolstering Boomi integration, crucial for TechnologyOne and Microsoft ecosystems, with Philippine support enhancing scalability.
Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
VENDORiQ: Diffusion LLMs Hit the Market – What You Need to Know
dLLMs’ parallel processing offers tenfold speed gains, reducing costs and enabling sovereign AI on standard GPUs, a key strategic shift for ICT.
A CIO’s Guide to Establishing and Scaling the ServiceNow Platform
A strategic and phased approach with good governance at its core is essential for establishing and scaling the ServiceNow platform in order to navigate the complexities of aligning your organisation’s processes and technical requirements with the platform’s extensive capabilities.
IBRS Framework for Enterprise SaaS Solution Before and After Benchmarking
SaaS implementation benchmarking reveals tangible improvements across twelve key areas, from cost savings to enhanced decision-making, validating cloud investment success.
IBRS Radar: Customer Science Group
Customer Science Group is an Australian customer experience (CX) consultancy specialising in research, design, automation, and reporting to enhance service and operational efficiency for organisations.
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