Modern ICT operating models in the fourth-wave of ICT need to acknowledge that control over technology and its use is no longer solely as clear-cut as it has been in the earlier waves, where users accessed services that were centrally run in highly controlled environments.
Early this year, Oracle disclosed its licensing changes to its subscription and worldwide pricing list, which could affect nearly all of its users. What effect will this have on enterprises’ decision to renew their subscriptions?
Struggling with UX design? Discover how a Digital Adoption Platform (DAP) can provide frictionless user experiences and reduce service delivery costs.
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