Use the PMO to facilitate business and IT transformation

Conclusion: To facilitate business and IT transformation PMOs must be given a role that puts them at the forefront of advising management where best to invest scarce resources in business and IT-related projects whilst ensuring business systems are successfully implemented.

To be successful PMO staff need:

  • People management skills to help project managers reach their potential
  • Business acumen to assess competing claims for funds for business systems projects
  • To be able to shape management’s expectations of what IT can and cannot deliver.

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