Being a good customer of consulting Part 2: Driving value and successful outcomes by aligning RFP scope to supplier skills
Conclusion: When engaging the market for consulting services, estimating the resource mix, including experience and skills, can form an excellent basis for evaluating if what is being proposed by consultants is likely to be optimal for the scope, and effective, given the environment of the purchasing organisation.
There are four main elements that should be considered:
- Engagement and project management
- Technical, strategic or design elements
- Guided, repetitive or high-volume elements
- Intellectual property.
The rationale for these, and approaches to consider when evaluating each, are discussed below.