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When the leadership of IT and business management work well as a team there are few limits to what they can achieve in delivering services to clients. However for the teamwork to become a reality line management and IT professionals must put aside special interests and focus on implementing initiatives that deliver outcomes that meet the objectives of the organisation.

Agility is achieved when the team is able to quickly identify the source of a problem or business opportunity, corral their resources and expertise and respond with alacrity.

One area where teams struggle is identifying and putting into practice the guiding principles under which they will pool their resources.

This MAP is designed to guide and stimulate discussion between business and technology groups, and point the way for more detailed activity. It also provides links to further reading to support these follow-up activities.

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