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Conclusion: Mind mapping is a tool that facilitates “whole-brain” thinking. It is a technique that can be applied to all forms of the thought process, particularly to memory, creativity and learning. Within an organisation, the use of mind mapping as a visual and graphic thinking tool can help improve business processes and practices, solve problems, improve decision making, rethink strategies, set goals or simply improve the day-to-day efficiency of working within the organisation.

By encouraging and training individuals and teams within organisations to utilise mind mapping, organisations can benefit by improving thinking processes and developing daily habits that improve productivity and outcomes.

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