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Frederick Herzberg, a psychologist who was very influential in management theory last century, created a model variously called the Motivation-Hygiene theory, or Two-Factor theory. The theory proposes that there are factors in the workplace which increase satisfaction, and there are other factors that decrease dissatisfaction; and that these factors may not be the same.

For example, when you stop hitting your head against a wall, your dissatisfaction will decrease, but you have not necessarily increased your satisfaction. I think that this model casts an interesting light on the challenge of mobility, and particularly around the ownership issue of BYOD accessing corporate data.

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