The inconvenient truths of IT shared services (Part 3)

Conclusion: The instincts of greed and ambition can sometime blindside the architects of IT Shared Services (ITSS) initiatives. Thinking too grandiosely and without sufficient regard for the consequences of ITSS can doom such ventures from the outset. Conversely, taking more level-headed approaches, tempered by the honest counsel of those that aren’t necessarily management sycophants, can have the opposite effect.

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