Conclusion: In the current COVID-19-driven environment, video conference calls have become the stuff of life. They are used for school, family, leisure and even work. Numbers of call attendees have jumped from tens of millions to more than 300 million worldwide. As is normal in technology, there are a plethora of options to choose from.

One of those, Zoom, has made the news repeatedly over the period of April-May, initially because of its popularity but then because security flaws were being discovered. With the flaws seemingly serious, commentators were recommending organisations abandon Zoom. Many organisations did so, given the amount of coverage the flaws received.

But the product was and is popular. It is one of the easiest video conferencing products to use. It works well and is simple to deploy. A valid question to ask is whether Zoom is safe to use for business purposes. Taking a realistic view of the flaws combined with efforts Zoom has made to correct some of them leads to the conclusion that Zoom is safe for general business usage.

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Peter Sandilands

About The Advisor

Peter Sandilands

Peter Sandilands is an IBRS advisor who specialises in cyber security, risk and compliance. Peter has over 40 years’ experience in the IT industry with the last 20 years focused on security. He has spoken at conferences and industry briefings across Asia Pacific. Peter was instrumental in the introduction of Check Point Software to Australia, leading the operation for five years. Prior to that Peter was a key strategist in the broadening of Novell’s market across Asia Pacific. Since then he has spent nearly 10 years working for large Australian companies in banking, mining and transport delivering security strategy, security architecture and compliance assessments. Peter has also assisted overseas security vendors enter the Australian market with a focus on the strategic use of the products. As a casual academic at UTS for over 20 years, Peter lectured in network security, Cloud security and networking technologies. With his experience across vendors, channel and business, Peter brings a pragmatic approach to implementing and assessing cyber security. Peter has a Master's of Cyber Security from Charles Sturt University.