Conclusion: Engaging with an incident response service provider is a process that needs careful research and planning. It’s valuable for your incident responders to know a considerable amount about your business operations so that they can help support the business in an incident, and not just stamp out technical fires, potentially doing further business damage. It is equally important that you know your incident response service provider; how they prefer to engage, what their capabilities are, their reference clients and, what their employment policies are. 

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James Turner

About The Advisor

James Turner

James Turner is an IBRS emeritus Advisor who specialised in cyber security and risk and facilitates the CIO Cyber and Risk Network on behalf of IBRS. James has over a decade of experience as an industry analyst and advisor; researching the cyber security industry in Australia. As an IBRS Advisor, James authored over 100 IBRS Advisory papers, led dozens of executive roundtables, and presented at numerous conferences.