VMware – What Are the Options
Are you about to see an increase in your VMware licensing, or have you seen the increase and are looking at your options?
AI in Enterprise Customer Service: State of the Art
- Abhishek Singh Bailoo
- IT Operational Excellence
As customer service leaders navigate the rapidly evolving technological landscape of artificial intelligence (AI), it is crucial to reassess the entire customer journey, and strike the right balance between digitised efficiency and personalised responsiveness at scale.
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