Part 1 of this article, published in IBRS July 2003, discussed different approaches taken by Public Sector agencies when sourcing IT. Part 2 outlines the management challenges faced by Public Sector Agencies when sourcing IT, focusing on the initial planning and assessment phases of an outsourcing initiative. The sourcing model selected (See Part 1: “Public Sector Sourcing Models” IBRS, July 2003) and internal processes established to manage this model should focus on achieving the business benefits sought and specific requirements of the agency as identified when defining the current IT status.

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Irene Pimentel

About The Advisor

Irene Pimentel

Irene Pimentel is an IBRS analyst who focuses on news and information on the global IT Outsourcing market. Irene provides IBRS clients with up to date information on all outsourcing deals that are taking place helping our clients understand who is winning business in what markets. With over 10 years experience as a management consultant, Irene has worked with some of Australia's largest blue chip companies and public sector organisations. Irene has also worked as a research manager for an IT sourcing consultancy, providing clients with targeted intelligence and advice for their specific IT sourcing transactions.