Developing a Patch Management Framework
Align patch management with ITIL 4 practices and SLAs to minimise risk before selecting your automation tools.
Business Impact Analysis for Cloud/SaaS IT Ecosystems – Webinar and Presentation Kit
- Mike Mitchelmore
- IT Operational Excellence
Disasters disrupt hybrid clouds. Understand the responsibilities of providers, the differences between availability and recovery, the implications of recovery time objective (RTO) and recovery point objective (RPO), and strategise for minimising data loss.
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