Modern ICT operating models in the fourth-wave of ICT need to acknowledge that control over technology and its use is no longer solely as clear-cut as it has been in the earlier waves, where users accessed services that were centrally run in highly controlled environments.
Communications Role in Business Transformation Master Advisory Presentation
In this IBRS Master Advisory Presentation (MAP), IBRS outlines the high-level issues surrounding communications from both business and technology viewpoints. This MAP is designed to guide and stimulate discussions between business and technology groups and point the way for more detailed activity. It also provides links to further reading to support these follow-up activities.