Conclusion:Departmental computing in most organisations today is pervasive, commonplace and almost impossible to control. Because it is used widely and for multiple purposes line managers, who fail to supervise its use, are allowing an unsustainable situation to continue.

Attempts to bring departmental computing under control and minimise the risks, while a worthy objective, will fail unless senior management is committed to fixing the problem and forcing line to act. Failure will not only compound the risks, it will increase the hidden (or below the surface) costs of departmental computing.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an emeritus IBRS advisor who focused on IT and business management. Alan specialised in critiquing and commenting on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.