Project Management

The Latest

31 May 2022: Microsoft Viva Goals was launched to offer better visibility among users with regard to their objectives and key results (OKRs), as well as their current performance, in line with the organisation’s goals. Its integration with Microsoft Teams enables users to better monitor, modify, and verify their progress towards personal and team goals. 

Why it’s Important

Employee experience (EX) management has become a huge industry as more enterprises desire to engage their workforce at every stage of the employee lifecycle. By leveraging platforms that deliver seamless collaboration that go beyond traditional online surveys, organisations can better uncover issues and realise opportunities to retain their talent. 

The move towards targeting human resources (HR) teams through Viva Goals is a welcome opportunity for Microsoft, which has been branding Microsoft Teams as more than a message and conferencing platform. IBRS believes that with the company’s revived EX strategy, it can better cater to HR executives that continue to work with the IT department in improving the collection of employee needs and concerns.

As noted in a previous IBRS advisory, ensuring employee engagement supports building more reliable social capital, which is highly essential for project success. Even with more enterprises adopting hybrid work, employees may still feel excluded when they find it hard to align with the organisation’s core values. As such, establishing structured communication with the help of digital platforms can help employees better align themselves with their goals and that of the enterprise.

Who’s impacted

  • CEO
  • CIO
  • Managers

What’s Next?

Leaders should give preference to learning tools that secure employee engagement through a unified platform that streamlines the collection and analysis of performance. Simply delivering learning content is not enough for true change management to occur. .

The Latest

20 January 2021: In its 2020 Q4 quarterly earnings report, Citrix announced it is buying Wrike, a Cloud-based, collaborative project management service, for US$2.25 billion.

Why it’s Important

The market for collaborative workforce management tools has grown sharply in 2020. Prior to the pandemic, products such as Write were generally procured by business stakeholders. The ICT group’s ability to mandate a specific collaborative workforce management tool was limited due to the ease of acquiring such tools, strong user preferences based on past experiences with tools and waves of vendor’s branding activities. As a result, most organisations have a myriad of collaborator workforce management tools, including: Wrike, Monday, Trello, Microsoft Project, Microsoft Planner, Plutio and others. 

However, as outlined in IBRS’s whiteboard session on Disruptive Collaboration, this situation is unsustainable. These Cloud-based tools can not only create pockets of documents and sensitive information, but also act as barriers for different teams to work together when they each have different tools. 

Citrix’s acquisition of Wrike is a sign that the market for such tools may be starting to consolidate.

However, for existing Citrix customers and for Wrike customers, the acquisition will have little direct impact at this time.

Who’s impacted

  • Project managers
  • Business stakeholders involved with workforce management / project delivery

What’s Next?

  • ICT groups should seek out which workforce collaboration tools are in use across the organisation. Longer term, plans should be in place to begin limiting the number of tools in an effort to improve information management and compliance, collaboration between disparate teams and reduce the security footprint.

Related IBRS Advisory

  1. Disruptive Collaboration (whiteboard session)