TechnologyOne released a significant study into the economics of Cloud computing and SaaS, which has significant insights - and implications - for Australian organisations. Deemed ‘too big to ignore’, the study details the costs and benefits of IaaS and SaaS adoption by industry sectors and provides IT strategists with realistic benchmarks. After the success of this report, IBRS advisor Dr Joseph Sweeney was invited to join on The Pause Breakfast to discuss Software-as-a-Service and the next phase of economic transformation.

For anyone interested in the role of technology and information management in shaping the full potential of organisations across all sectors, look no further.




Australian enterprise software-as-a-service (SaaS) platform TechnologyOne commissioned first of its kind analysis from IBRS and Insight Economics found that fast-tracking a shift away from legacy on-premise systems would deliver $224 billion in economic uplift.

The $224 billion in economic benefits that are outlined in the TechOne report – which was produced independently by IBRS and Insight Economics and commissioned by TechnologyOne – were validated using the Monash Multiregional Forecasting (MMRF) model, which is frequently used by federal and state governments in the evaluation of new policy proposals and investment.

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The economic benefits are revealed in a report produced by IBRS and Insight Economics and commissioned by enterprise software firm TechnologyOne and quantify for the very first time the $224bn economic opportunity that can be unlocked if the public and private sectors embrace new innovations and replace redundant IT platforms with next-gen Software-as-a-Service (SaaS) technology.

According to the report, every year more than $70bn of the $98bn spent in Australia on software is directed towards legacy on-premise platforms, which costs the economy billions and has a detrimental environmental impact through higher emissions.

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According to a landmark economic analysis from IBRS and Insight Economics, Australia’s Federal and State government sector could unlock an $62 billion ‘digital dividend’ by replacing old technology with Cloud-based Software as a Service systems (SaaS). 

In their report, “The Economic Impact of Software-as-a-Service”, IBRS and Insight Economics set out to analyse, for the first time, the savings from modernising IT systems across a range of industries including government, education, health & aged care and financial services.

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The Latest

12 August 2021: TechnologyOne released a significant report based on a six-month long study into the economics of Cloud computing and SaaS among Australian organisations.  

The study, which was independently conducted by IBRS and Insight Economics, explored the tangible costs associated with migrating to the Cloud, with both IaaS and SaaS journeys investigated. An economic analysis of the data collected through 67 in-depth case studies with CIOs and C-suite executives, additional interviews, and over 400 respondents, revealed a $224bn economic dividend for the Australian economy, prompting TechnologyOne to term the report "too big to ignore".

Why it’s Important.

While the report is aimed at policymakers and strategies looking at the macro-economic impact of technology, it also details the costs and benefits of Cloud adoption by industry sectors, providing IT strategists with realistic benchmarks. 

When developing the methodology for the report, IBRS and Insight Economics took a ‘no free lunches’ approach to data collection. Unlike other reports on the benefits of Cloud migration, the study took into account the costs of, and time needed for transition, including training, change management, skills (and skill shortages) and the fact that many organisations will need to retain on-premise environments to support legacy and home-grown applications for years to come. In addition, only productivity benefits that had been measured were included in the analysis. 

As a result of the evidence-only approach to the study, the ‘direct returns’ on Cloud migration detailed in the report are both far lower and far more realistic than those found in studies conducted in the USA and Europe.

The report may be accessed here:

Who’s impacted

  • Cloud migration teams

What’s Next?

The conservative approach to the study, the rich data collected, means that organisations still struggling to make a business case for SaaS have practical benchmarks and economic modelling to call upon.

Related IBRS Advisory

  1. The economic impact of software as a service in Australia
  2. Get board agreement to the Cloud strategy

The Latest

Mid May 2021: Mulesoft detailed its new Connectors for SAP during an analyst’s briefing. The SAP connector is most interesting, since it aims to speed up the development of lightweight, agile customer-facing, online self-service capabilities, while building on the weighty (not exactly agile) capabilities of SAP.  

Mulesoft has out-of-box integrations (called connectors) for existing data sources including AWS, Google, GCP, Azure, Snowflake, Salesforce, Splunk, Stripe, Oracle, ServiceNow, Zendesk, Workday Jira, Trello, Azure, SAP, Microsoft Dynamics, etc. Mulesoft has identified 900 common enterprise applications, though only 28% of these have pre-existing integrations. Mulesoft states that on average 35 different apps are needed for a single customer-facing enterprise digital solution. Therefore, it is investing heavily in developing additional connectors for enterprise solutions, with at least 50 planned for release in 2021.

Why it’s Important

In late 2019 and early 2020, IBRS conducted a series of 37 detailed interviews with organisations that found organisations with ERP SaaS platforms supported by low-code workflows and integration, saw at least 3 times (and up to 10 times!) as many customer-facing services delivered annually as compared with on-premise solutions with traditionally managed API integrations. A recent series of 67 interviews confirms these findings.

During COVID-19, the big winners of the ‘prepackaged integration’ model (specifically, the model outlined in the 'Trends for 2021-2026: No New Normal and Preparing For the Fourth Wave of ICT'), were business-to-consumer organisations that quickly pivoted from a myriad of shopfront locations to digital stores in a matter of weeks. As Mulesoft has figured out, this is not just an issue of having the ability to integrate, but having a consolidated core of ERP capabilities to provide core data and processes, surrounded by a fabric of low-code application, workflow and integration services.

Who’s impacted

  • COO
  • CIO
  • Head of sales 
  • DevOps leads
  • Enterprise architects

What’s Next?

Organisations should consider how their current environment - including legacy ERP - can evolve to support the fourth wave of enterprise architecture. This will impact upgrade decisions for ERP and other enterprise applications, the selection of low-code application development and integration tools.  

Related IBRS Advisory

  1. Trends for 2021-2026: No New Normal and Preparing For the Fourth-wave of ICT
  2. Accelerating Remote Services Deployment