Conclusion: Linux has its place(s) in the SME organisation now, and clear evidence for reduced cost can be demonstrated. However, in more complex environments, the costs of commodity hardware and operating systems are small compared to the costs of ISV software and support and the use of Linux will be harder to warrant before 2005. Linux and other open source software offerings need to be evaluated rigorously before committing your organisations directions this way, as the vendor hype does not yet match reality for the SME.

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Kevin McIsaac

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Kevin McIsaac