Maximising the benefit of ERP health checks
Conclusion: An ERP implementation can be one of an organisation’s biggest investments when considering implementation services, licences, hosting and support. ERP implementations and major version upgrades continue to be endorsed the world over, suggesting ROI continues to be positive. In scenarios where an ERP tool has been implemented or upgraded but has not been reviewed for years, especially in a changing operating environment, the intermediate step of a health check can drive significant value through adjusting and performing minor upgrades to the system for less investment than a new implementation or major upgrade.
As health checks are a periodic activity outside of business-as-usual, they often benefit from a different perspective, so organisations often use external consultants. While health checks should yield outputs that consider risk and value, ensuring the accuracy of findings is paramount in ensuring targeted value creation. To do this, organisations should consider several factors in the setup, execution and output of health checks.
About The Advisor
Michael Smit was an IBRS advisor between 2019 and 2020 who focused on project and program management, procurement and general IT business management. Michael’s experience began in tier 1 consulting and was further developed across a range of industries with a particular focus in oil and gas, pharmaceuticals and government sectors. Michael’s IT career began in project management and procurement, broadening into program management and ultimately into a head of department role, which he is currently active in. Michael has recently completed a full strategic roadmap delivery from definition to operations. The roadmap covered implementation of a Cloud-first strategy across infrastructure and end-user computing, delivery of new core business applications and full desktop refresh across seven countries. Michael’s active role in industry allows him to support clients with highly practical consulting services that are applicable in real-world scenarios.