Conclusion: Faced with a direction to identify and report on areas where IT costs can be reduced or contained, CIOs must respond by developing a comprehensive cost management program that considers all service delivery options and regards no area as sacred. To maintain credibility with stakeholders and get their buy-in the CIO must convince them every expense line will be investigated and ways to reduce it examined, without compromising essential services.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an emeritus IBRS advisor who focused on IT and business management. Alan specialised in critiquing and commenting on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.