Conclusion: In most organisations Windows based desktops are ubiquitous and the hardware and software has largely become a commodity. However, in spite of this the desktop Total Cost of Ownership (TCO) still varies wildly across organisations.

The major source of variation in TCO is the relative maturity of an organisation’s desktop management processes. CIOs seeking to lower their desktop TCO should first look closely at their desktop management processes before evaluating new desktop deployment models, i.e., Virtual Desktops, Thin Desktops.

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Kevin McIsaac

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Kevin McIsaac