Conclusion:

This month, the large number of hubs launched, and strategic mergers aimed at innovation have been prominent. Substantial investments have been made in research facilities and acquisitions that can integrate services or assist with the development of new offerings. This reflects customer demand for more functional, innovative, and integrated solutions. Offerings and delivery models that can manage risk, optimise costs, and increase efficiency must differentiate vendors from competitors and requires investment, as well as ongoing innovation and development. Vendors must cater to customer goals to run, grow, and transform businesses with new outsourcing frameworks and offerings. Vendors must also balance the pace of technological change and an increased demand for professional services with the development of targeted, contextual, and robust solutions, which allow for reach into different industries, businesses, and locations.

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Irene Pimentel

About The Advisor

Irene Pimentel

Irene Pimentel is an IBRS analyst who focuses on news and information on the global IT Outsourcing market. Irene provides IBRS clients with up to date information on all outsourcing deals that are taking place helping our clients understand who is winning business in what markets. With over 10 years experience as a management consultant, Irene has worked with some of Australia's largest blue chip companies and public sector organisations. Irene has also worked as a research manager for an IT sourcing consultancy, providing clients with targeted intelligence and advice for their specific IT sourcing transactions.