Sourcing Monthly March 2015 – April 2015

Deal Table:

Date	Supplier	Summary
27/03/2015	Nokia Networks	Vodafone Hutchison Australia has extended its managed services agreement with Nokia Networks for four years.
01/04/2015	Datacom	Datacom will provide the Australian Government Department of Health with ICT Infrastructure and support services under a five year, $242M agreement.
01/04/2015	Atos	Edith Cowan University has engaged Atos to provide Cloud services under a five year agreement.
07/04/2015	Motorola Solutions	Motorola Solutions will upgrade and manage the South Australian Government’s radio network under a $175M, seven year agreement.
08/04/2015	IBM	IBM will provide Coca-Cola Amatil with Cloud solutions. This agreement adds to an existing five year, multi-million dollar agreement established in 2014.
08/04/2015	NEC Australia	NEC Australia will supply telephony solutions and associated services to Victoria’s Emergency Services Telecommunications Authority under a seven year, multi-million dollar agreement.
09/04/2015	Optus Business	Optus Business will continue to provide managed network services to the Australian Taxation Office under a five year contract extension.
23/04/2015	Pitney Bowes	Pitney Bowes will provide asset management solutions for Tasmania’s Parks and Wildlife Services.

Sourcing Deals –
Detailed Description:

Vodafone Managed Services Agreement Extension – 27 March 2015

Vodafone Hutchison Australia extended its arrangements with Nokia Networks for the provision of managed services, including:

Network operations
Network maintenance
Remote network management from Nokia’s global delivery centre in India
Real-time service management for multi-vendor paging, 2G, 3G and 4G networks
Participation in a joint transformation project

This agreement extends a managed services contract established in 2006.

Department of Health Infrastructure and Support Agreement – 1 April 2015

The Australian Government Department of Health has engaged Auckland-based Datacom to provide a range of managed services, including:

ICT Infrastructure
Support

Datacom will deliver an outcomes-based fully managed service with consumption-based pricing. This agreement will replace current ICT services contracts with IBM Australia and Accenture in June 2015.

ECU Cloud Solutions Agreement – 1 April 2015

Edith Cowan University (ECU) has engaged Atos to transfer its core IT services from campus data centres to a private Cloud using shared infrastructure at other data centres.

SA Government Radio Network Upgrade – 7 April 2015

Motorola Solutions will upgrade and manage the South Australian Government’s radio network, which includes the provision of:

Solutions and support for over 20 agencies that utilise the network, such as emergency services
An open standard network with integrated voice and data capabilities
Systems integration solutions
New infrastructure for voice dispatch consoles, call logging, network linking and paging
Help desk services
Real-time operational reporting
Field services
Proactive network monitoring

Motorola Solutions will lead the initiative with support from specialised service partners.

Coca-Cola Amatil Cloud Solutions Agreement –
8 April 2015

IBM will transfer Coca-Cola Amatil’s Asia-Pacific CRM systems to the IBM Cloud. The systems will span the company, and support functions such as:

Customer relations management
Planning
Forecasting
Reporting

ESTA Telecommunications Services Agreement –
8 April 2015

Victoria’s Emergency Services Telecommunications Authority (ESTA) has engaged NEC Australia to maintain and support its telephony solutions and services, including the state’s triple zero communications platform. Under the agreement, NEC Australia will be responsible for an integrated communications solution, including:

email routing and management
Web chat routing
short message service routing
Social media routing
Mobile applications
Agent desktop tools

ATO Managed Network Services Agreement
Extension – 9 April 2015

The Australian Taxation Office (ATO) has extended its agreement with Optus Business for the provision of managed network services. Under the arrangement, Optus is responsible for:

Mobile communications
Fixed communications
Contact centre
Videoconferencing solutions

The original contract between the ATO and Optus Business for managed network services was established in 2009.

PWS Asset Management Solutions Agreement – 23 April 2015

Pitney Bowes will provide asset management solutions for Tasmania’s Parks and Wildlife Services (PWS). The asset management solutions will facilitate:

Monitoring the repair, maintenance and investment in PWS’ infrastructure assets
System integration
Strategic long-term modelling
Mobility for in-field operations
Access to information regarding PWS’ asset portfolio
Interconnection of location, intelligence, finance, resource and reporting systems

Tenders and Projects:

Date	Buyer	Summary
10/04/2015	Social Services	The Federal government has confirmed it will replace Centrelink’s welfare payments system under a $1B project. The tender process is set to commence in 2016.
14/04/2015	NSW Government	The NSW government has announced plans to invest in new technologies to support its use of payment methods such as PayPal and Apple Pay.

Other News:

Date	Topic	Summary
24/03/2015	2015 ARN ICT Industry Awards	The 2015 ARN ICT Industry Awards night has been set for September 10. Nominations open on May 27. The awards recognise distributor, vendor and partner achievements in the ICT industry, including innovations, performance and service provision.
26/03/2015	TasmaNet/UXC SaaS Partnership	Cloud services provider TasmaNet has partnered with enterprise solutions and services firm UXC-Eclipse to provide Software-as-a-Service (SaaS) business solutions.
26/03/2015	BOQ IT Investment Improves Profit	The Bank of Queensland (BOQ) has announced that investment in IT improvements and a range of contracts with external vendors has resulted in a 14% rise in profits.
27/03/2015	Tasmanian Government Security Flaws	A review conducted by the Tasmanian Auditor General has determined five state government departments have not implemented information security mitigation strategies recommended by the Australian Signals Directorate (ASD). The audit found many departments were not adopting a strategic approach to ICT security and had failed to establish a security plan.
27/03/2015	UltraServe Expansion Plans	Managed Cloud services provider UltraServe has announced expansion plans in Asia. UltraServe specialises in Infrastructure and Platform-as-a-Service (PaaS) offerings.
31/03/2015	Government ICT Projects Waste Globally	A former White House CIO has commented that governments globally experience problems with cost overruns and failures on ICT projects due to a lack of vendor accountability.
31/03/2015	Digistore/Computergate Partnership	Managed IT services provider Computergate Australia has established a service partner agreement with disk storage vendor Digistore Solutions. Under the arrangement Computergate will utilise Digistore Solutions products when providing managed maintenance services.
01/04/2015	Lenovo Launches Partner Program	Lenovo has launched a partner program for Cloud and managed service providers in Australia and New Zealand.
01/04/2015	Defence Department Flags Problems with Applications	The ‘First Principles Review of Defence’ has flagged problems with the Defence Department’s application landscape, which it states is costly and complex. Particular concerns were raised with respect to the high level of duplicated systems and processes, the large number of applications as well as the lack of control and governance over disjointed systems.
01/04/2015	Dicker Data/NEXTDC Partnership	Dicker Data and NEXTDC have partnered to provide affordable Cloud offerings to small-medium enterprises.
02/04/2015	Konica Minolta Purchases IT Services Firms	Integrated solutions and managed services provider Konica Minolta Australia has purchased IT services firms Knowledge Partners and Stonebridge Systems in order to expand its offerings.
02/04/2015	Epson/Print Audit Australasia Partnership	Epson Australia has established a partnership with device and print management solutions provider Print Audit Australasia to offer more diverse managed print service offerings.
08/04/2015	SingTel to Acquire Trustwave	SingTel has announced plans to acquire Trustwave Holdings (the largest independent provider of managed security services in the United States) to expand its security offerings.
08/04/2015	Company IT Investment	According to recent research, the world’s largest companies spent approximately $US895B on technology in 2014. According to the study, Wal-Mart Stores Inc. was the largest IT spender globally, followed by the Bank of America Corporation, Citigroup Inc., AT&T Inc., and JPMorgan Chase & Co. The research also found approximately 90% of companies increased their IT spending from 2013 to 2014.
08/04/2015	Brennan IT/Nintex Partnership	Cloud, managed services and software solutions provider Brennan IT has partnered with workflow solutions provider Nintex to expand service offerings.
14/04/2015	Melbourne IT/2nd Watch Partnership	Melbourne IT and US-based 2nd Watch have partnered to expand Cloud migration capabilities.
15/04/2015	Victorian Government ICT Spending	An audit of the Victorian government’s ICT spending has found approximately 35% of projects exceeded their budget and almost half of the projects missed or were anticipated to miss their initial planned completion dates. Difficulties were attributed to the government’s financial and project management processes which do not facilitate accurate review of project costs and progress.
16/04/2015	Telstra Acquires Pacnet	Telstra has finalised the buyout of telecommunications and datacentre provider Pacnet. Pacnet assets across Asia include data centres, an undersea cable network, and 109 global access points.
23/04/2015	Cyber Security Symposium 2015	Check Point will hold its Cyber Security Symposium 2015 on June 2nd at Sydney’s Luna Park. The focus of this conference is information exchange and discussion between security experts and IT practitioners from all sectors.