Conclusion: Most major IT procurement activity is oriented around acquiring software or services, the impacts of which are likely to have profound, organisation-wide consequences. As such, the cost of making mistakes, or indeed making poor choices, can be extremely high. Some of the consequences may include one or more of the following: 

• Business benefits not being realised;

• Budgets being exceeded;

• Project execution times being extended; and

• Organisational reputation being damaged.

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