Three Tactics to Gain the Most From Internal ICT Service Surveys
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
This pack explores three core tactics that ICT leaders can adopt, to gather high value data from end users, to drive actionable insights to elevate ICT service delivery.
Explore the limitations of conventional ROI and TCO models in the current technological landscape
Effective IT performance reporting is critical in communicating IT’s contribution to the organisation. CIOs need to ensure that their performance reporting engages the executive leadership and positions IT as a valued business partner.