Alan Hansell’s paper in May 2005 entitled “Chief Knowledge Officer – Needed or Passing Fad?” has prompted me to share some of the experiences we went through when we went down the path of appointing a CKO some four years ago. That position is still retained today and, while it has not yet had the influence we had originally anticipated, it still has the potential to deliver the benefits we had hoped for and it is intended that we continue with it for the foreseeable future.

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Brian Bowman

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Brian Bowman