Conclusion: Industry surveys continually rank as high the need for IT professionals and their managers to understand the business context in which their clients operate and deliver systems solutions quickly. IT professionals that can promptly turn a business requirement into a systems solution bring credit to themselves and their organisation.

Peter Keen1 coined IT professionals, who understand the business context and can drive systems delivery, as hybrids. Put simply they are people who are proficient in both the business and IT domains. Astute managers know that hybrids have to be identified and developed and the process takes time. Hybrids do not fall out of the sky.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an emeritus IBRS advisor who focused on IT and business management. Alan specialised in critiquing and commenting on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.