Conclusion: Cognitive bias has the potential to reduce decision-making effectiveness. Although bias can often streamline the process of coming to a decision, the quality of such decisions may suffer. In emerging technology areas such as process and decision automation, as well as in mainstream activities such as procurement and recruiting, unconscious biases can have a significant negative impact on individuals and on business outcomes.

Recognising the most common biases and the tendency for people to exercise these biases will increase the likelihood that sound, defensible decisions will be made. Critical thinking, empathy and actively seeking diversity are all strategies that can be used to manage these risks.

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Ewan Perrin

About The Advisor

Ewan Perrin

Ewan Perrin was an IBRS advisor from January 2019 - September 2019 who focused on strategy, business alignment, leadership and culture, and risk management. As a CIO and senior IT executive in the Australian government he delivered transformational change, including the Federal government’s first offshore hosted Cloud solution. He chaired the Australian Government CIO Forum, bringing over 50 CIOs together to collaborate on cross-agency and broader industry issues and initiatives. He has established an award-winning program management office, achieving international recognition by the Project Management Institute as an ‘Outstanding PM Organisation’. Prior to joining IBRS, he was an Executive Partner with Gartner based in Singapore, providing mentoring, coaching and strategic advice to CIOs and other IT leaders across Southeast Asia. He has worked extensively with Board and CEOs across many industries on delivery of strategic IT programs, both as an advisor and as a consultant. Ewan is a graduate of the Australian Institute of Company Directors and is a company director in the human services sector.