Conclusion: In an ideal world the business case report recommending the organisation invest in a business solution (systems, business processes and workplace change) should act as the cornerstone on which the ensuing project(s) proceeds. If the report is coherent, well researched and presents a credible picture of the future, all stakeholders can use it to guide their actions.

While many organisations have templates of the typical business case report, compliance is no guarantee of quality.

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Alan Hansell

About The Advisor

Alan Hansell

Alan Hansell is an emeritus IBRS advisor who focused on IT and business management. Alan specialised in critiquing and commenting on IT and business management trends, ways to justify and maximise the benefits from IT-related investment, IS management development and the role of the CIO. Alan has extensive experience in IT management, consulting and advising senior managers in matters related to IT investment. He was a Director in Gartner's Executive program and adviser to over 50 CIOs and business managers and before joining Gartner a consultant with DMR Group. He also worked as an IS professional, manager and industry consultant for IBM for nearly 30 years. Alan is a CPA and Associate of Governance Institute of Australia.